Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Ahmad Taha

Dallas

Summary

Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

7
7
years of professional experience

Work History

Banking Consultant

ANZ Bank
12.2021 - Current
  • Communicated lending decisions to customers.
  • Contacted prospective clients to generate new loans, deposits and business to achieve company production goals.
  • Extended and sustained relationships with customers to maintain and grow business.
  • Worked with customers to procure updated financial information on continuous basis.
  • Balanced teller drawers and ATM cash.

Client Advisor

BVLGARI
06.2021 - 12.2021
  • Completed daily logs, tracked data and managed clients' book of business.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Department Manager

Sunglass Hut
09.2017 - 06.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Education

VCE

Glenroy College
Glenroy, VIC
12.2016

Skills

  • Customer Accounts Management
  • Core Banking
  • Legal Considerations
  • Consumer Banking
  • Leadership Skills
  • Attention to Detail
  • Professional and motivated at all times
  • Fluent in Arabic speaking
  • Money Orders
  • Recognised for exceeding personal performance targets in addition to completing all tasks with accuracy and precision
  • Self motivated and personal development driven
  • Team player, continuously mentoring and passing on knowledge to wider team to meet team performance targets

Accomplishments

  • Awarded "Appreciation & Recognition " Award in 2022.

Languages

Arabic
Full Professional

References

James Odisho

ANZ Bank

Acting Branch Manager

0412 847 961


Mia Chiodo

Sunglass Hut

Flagship Manager

0402 687 490


Jihye Mori

Bvlgari

Boutique Manager

‪0411 575 931‬

Timeline

Banking Consultant

ANZ Bank
12.2021 - Current

Client Advisor

BVLGARI
06.2021 - 12.2021

Department Manager

Sunglass Hut
09.2017 - 06.2021

VCE

Glenroy College

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Ahmad Taha