Lamah Kohastani
Doveton
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dandy Mart
01.2023 - Current
Warehouse Worker
Australia Post
11.2022 - 12.2023
Customer Service Representative
Coles Group
09.2022 - 10.2022
Education
Diploma - Counseling
Chisholm Institute
Dandenong, VICCertificate III - AMEP
Chisholm Institute
Dandenong, VIC09.2023
Journalism - Radio And Television
Albironi
Kabul,Afganistan05.2021
Skills
- Lotus Notes
- Microsoft Excel
- Credit Card Payment Processing
- Active Listening
- Customer Relations
- Business Development Understanding
- Staff Training
- Team Development
- Customer Relationship Management
- Problem-Solving Ability
- Managing Multiple Tasks
- Order Processing
- Calm and Professional Under Pressure
- Coordination
- Senior Leadership Support
- Product Promotion
- Refund Processing
Timeline
Customer Service Representative
Dandy Mart
01.2023 - Current
Warehouse Worker
Australia Post
11.2022 - 12.2023
Customer Service Representative
Coles Group
09.2022 - 10.2022
Diploma - Counseling
Chisholm Institute
Certificate III - AMEP
Chisholm Institute
Journalism - Radio And Television
Albironi
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