Ahmadi Yafi Edy Wartono
Sydney,NSW
Summary
Key skills include positive demeanour and quick learner, ready to adapt and grow within retail environment. Brings understanding of retail operations and customer service principles, with skills in cash handling and inventory management. Ready to use and develop communication and problem-solving skills in Casual Team Member role.
Overview
1
1
year of professional experience
Work History
Store Staff Member
WeDrink
01.2024 - 06.2024
- Increased customer satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Handled customer returns and exchanges professionally, resolving issues promptly to maintain customer loyalty.
- Participated in regular team meetings to discuss sales goals, upcoming promotions, and ways to enhance overall store performance.
- Provided personalized product recommendations for customers based on their needs and preferences, leading to increased sales performance.
Cafe Assistant
Kretek Kopi
02.2023 - 10.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Education
BBA - International Business
University of New South Wales
Sydney, NSW11-2027
High School Diploma -
SMA LABSCHOOL Rawamangun
Jakarta, Indonesia06-2024
Skills
- Strong work ethic
- Cleanliness and hygiene
- Effective communication
- Decision-making
- Customer service
- Product knowledge expertise
Accomplishments
- Achieved Employee of the Month by effectively helping with inventory management and being a cashier at WeDrink.
Extracurricular activities
- Student Council
- Jakarta International Model United Nations (JMUN):
- Science Lover Club
- Cooking Club
Timeline
Store Staff Member
WeDrink
01.2024 - 06.2024
Cafe Assistant
Kretek Kopi
02.2023 - 10.2023
BBA - International Business
University of New South Wales
High School Diploma -
SMA LABSCHOOL Rawamangun
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