Ahmad Mukhtar Frotan
Lalor,NSW
Summary
Proven leader with a track record of enhancing profitability and team performance at Mez Pharmaceutical Pvt. Ltd. Excelled in operations management and customer relationship management, boosting sales through strategic planning and effective team collaboration. Demonstrates exceptional problem-solving and leadership skills, ensuring high employee satisfaction and client loyalty.
Overview
16
16
years of professional experience
Work History
General Manager
Mez Pharmaceutical Pvt.Ltd
01.2020 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales and Marketing Manager for Region
Abbot India Limited
10.2017 - 12.2019
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
Sales and Marketing Manager
Samson Labratories
07.2014 - 07.2017
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
General Manager of Operations
International Management Services
12.2009 - 06.2012
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Human Resources Manager
International Management Services
12.2007 - 12.2009
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Education
Security Certificate II - Security Certificate II
Asset College
Parramatta, NSW09.2024
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Team Leadership
- Customer Relations
- Customer Relationship Management
Languages
Persian
Native or Bilingual
English
Professional Working
Hindi
Professional Working
Urdu
Professional Working
Uzbek
Limited Working
Timeline
General Manager
Mez Pharmaceutical Pvt.Ltd
01.2020 - 04.2024
Sales and Marketing Manager for Region
Abbot India Limited
10.2017 - 12.2019
Sales and Marketing Manager
Samson Labratories
07.2014 - 07.2017
General Manager of Operations
International Management Services
12.2009 - 06.2012
Human Resources Manager
International Management Services
12.2007 - 12.2009
Security Certificate II - Security Certificate II
Asset College
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