Ahmadou Fofana
Adelaide
Summary
Versatile and dynamic professional with experience in both manufacturing and customer service sectors, notably with Topaze Overseas P.Ltd. Excelled in safely handling raw materials and fostering team productivity and commitment to service excellence. Demonstrated proficiency in OSHA compliance and effective team coaching, significantly enhancing workplace safety and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Factory Worker
Topaze Overseas P.Ltd
03.2020 - 08.2024
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Coached fellow workers to operate machines properly and comply with safety procedures.
- Used equipment properly to avoid workplace hazards or injuries.
Customer Service Supervisor
Noom Hotel
05.2019 - 02.2021
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached employees through day-to-day work and complex problems.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
GED -
Elca Guinea
English And Computer Academy 07-2024
Skills
- Safely handling chemicals
- Parts racking
- Handling raw materials
- OSHA compliant
Soccer
I enjoy playing soccer during my free time
Additional Information
PERSONAL STATEMENT
I am a reliable, honest and motivated person. I am an enthusiastic support worker and I enjoy being part of a successful and productive team. I am quick to grasp new ideas, concept and problem solving. I can work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of times.
I apply myself readily to all tasks with a desire to succeed. My work ethic is exemplary, and my integrity is impeccable. I am more than willing to undergo any further training deemed necessary to ensure the success of any position to which I am appointed to.
Languages
Arabic
Full Professional
English
Professional Working
French
Full Professional
mandingo
Native or Bilingual
Software
Microsoft
Soccer
During my free time, I enjoy playing soccer with friends and family and outing
Timeline
Factory Worker
Topaze Overseas P.Ltd
03.2020 - 08.2024
Customer Service Supervisor
Noom Hotel
05.2019 - 02.2021
GED -
Elca Guinea
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