Ahmed Aboo
Summary
I am a highly accomplished professional with a strong background in team leadership, business development and creating safe workplace's. Throughout my career, I have demonstrated the ability to effectively manage risks while leveraging them to drive strategic growth and create safe and empowering workplaces. My leadership style is characterized by clear communication, empowerment of teams, and a talent for building and nurturing relationships. I possess a keen business development acumen in regard to health, safety and mental wellbeing with strong analytical skill, enabling me to identify issues, solve them and capitalise on emerging opportunities to improve businesses and workplaces and create innovative solutions. As an individual, I excel in setting a clear vision, making data-driven decisions, and upholding ethical leadership standards. I bring a comprehensive skill set and a passion for innovation, making me a valuable asset for organizations seeking success in today's dynamic world.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
ABB
09.2022 - Current
- Assisted with Safety Risk Management (SRM) process.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Maintained company inventories and completed product counts for reports
- Filled out and submitted customer invoices for verification
- Interacted effectively with staff through ongoing communication and exchange of information
- Communicated shipment departure and arrival times to clients
- Monitored company shipments and resolved discrepancies with suppliers and clients
- Shipment of orders domestic and International
- Preparation of end of day reports for transporters and logistics companies including DHL and FEDEX (TNT)
- Extensive knowledge of the SAP system
- Coordinated warehouse operations to support internal and external customers
- Maintained accurate inventory records using computer software systems
- Processed paperwork accurately according to company policies and guidelines
- Coordinated transportation schedules with carriers for efficient delivery routes
- Ensured all products met quality control standards prior to shipping outbound orders.
- Audited and corrected discrepancies in inventory numbers.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Built strong vendor relationships for timely goods and materials deliveries.
RETAIL PHARMACY MANAGER
Chemist Warehouse
11.2020 - Current
- Implementation of hazard reporting and unsafe work behaviour
- Implementation of safe use procedures for equipment within the retail store and storeroom
- Monitoring of incidents and near misses
- Implemented process improvements to reduce costs and optimize workflow within the department
- Created weekly schedules for staff to maximize efficiency while ensuring adequate coverage at all times
- Resolved customer complaints promptly and professionally by listening attentively and responding appropriately
- Analyzed sales trends and developed promotional campaigns aimed at increasing store traffic and revenue growth
- Conducted regular performance reviews with employees to identify areas for improvement and development opportunities
- Supervised daily retail pharmacy operations, including inventory management, merchandising, and cash handling
- Sales tracking and meeting of KPI's for specific products sold
- Remerchandising of products to increase awareness of sales and promotional activity.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Controlled store inventory and reviewed cash handling and operations reports.
MANAGING DIRECTOR
Free - Hand Designer Australia
03.2021 - Current
- Defined and tracked key performance indicators to measure the success of the organization
- Developed and executed business strategies to achieve short and long-term goals
- Negotiated contracts with external parties to ensure the best terms and conditions
- Created business development models to establish market penetration efforts and achieve growth parameters
- Generated visibility for organization in marketplace to reach key prospects, influencers and top talent
- Established processes to generate revenue and improve profits
- Closed deals with aggressive and effective sales techniques
- Directed strategies for business growth, including market expansion and product development
- Ensured compliance with all applicable laws, regulations and best practices
- Promoted brand awareness through innovative marketing campaigns
- Utilized advanced problem solving skills to resolve complex operational issues quickly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Business Development Manager
Free- Hand Designer Australia
06.2020 - 03.2021
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
General Manager
Sparkling Solutions
01.2023 - Current
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Assessed current service needs and calculated product satisfaction levels to make appropriate service adjustments.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Arranged risk management team meeting by preparing materials, updating calendars and setting up conferences
- Managed company-wide complaints among legal teams and risk management staff.
CAFE ALL ROUNDER
Bean Bag Cafe
10.2018 - 11.2020
- Making espresso coffee, preparing cafe drinks, taking customer orders
- Cashier duties, serving and waiting, cleaning up seating areas and food preparation areas, dish washing
- Dealing with customer complaints and queries
- Cleaned and sanitized workstations, counters, steam tables and other equipment
- Provided the highest quality of service to customers at all times
- Exhibited knowledge of various types of coffee beverages and ingredients used to make them
- Displayed excellent interpersonal skills when interacting with customers and colleagues
- Utilized point-of-sale software to process customer payments accurately and efficiently.
Education
Certificate IV - Work Health And Safety
Pinnacle Education
Alexandria, NSW09.2023
BACHELOR OF BUSINESS IN HUMAN RESOURCES , PSYCHOLOGY CANDIDATE - HUMAN RESOURCES , PSYCHOLOGY
Western Sydney University
03.2025
Certificate III - Pharmacy Assistant
Just Careers Training
Sydney, NSWHigh School Diploma -
Minarah College
Skills
- Fast Learner
- Risk Mitigation
- Risk Management Processes
- Trend Analysis
- Subcontractor Relations
- Employee Safety
- Business Management Principles
- Leadership
- Ability To Multitask
- Time Management
- Friendly And Helpful
- Adaptability
- Ability To Work Under Pressure
- Hard Working
- Customer Service
- Communication Skills
- Excellent People Skills
- Product Promotion
- Product And Service Sales
- Market Research
- Teamwork And Collaboration
- Sales And Marketing
- B2B Sales And Customer Service
- Meeting Deadlines
- Sales Forecasting
- Strategic Planning
- Merchandise Display
- Retail Store Operations
- Speaking Clearly
- Process Improvement
- Data Analysis
Certification
- Realestate Agent Assistant
- Coffee Barista
- Pharmacy S2/S3 Medications
- SIRA Return to work courses
- ComCare certificates - Work health and Safety
Timeline
General Manager
Sparkling Solutions
01.2023 - Current
Inventory Control Specialist
ABB
09.2022 - Current
MANAGING DIRECTOR
Free - Hand Designer Australia
03.2021 - Current
RETAIL PHARMACY MANAGER
Chemist Warehouse
11.2020 - Current
Business Development Manager
Free- Hand Designer Australia
06.2020 - 03.2021
CAFE ALL ROUNDER
Bean Bag Cafe
10.2018 - 11.2020
Certificate IV - Work Health And Safety
Pinnacle Education
BACHELOR OF BUSINESS IN HUMAN RESOURCES , PSYCHOLOGY CANDIDATE - HUMAN RESOURCES , PSYCHOLOGY
Western Sydney University
Certificate III - Pharmacy Assistant
Just Careers Training
High School Diploma -
Minarah College
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