Summary
Overview
Work History
Education
Skills
University Project ACS
IT Support Volunteer – Local Community Centre
Languages
Timeline
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Ahmed Afnan

Sydney,NSW

Summary

Recent IT graduate enrolled in the ACS Professional Year Program, focused on launching a career in the IT sector. Strong interest in software development and technical support, with a commitment to continuous learning and professional growth. Proven ability to adapt quickly to new technologies and environments, ensuring effective contributions to team objectives.

Overview

7
7
years of professional experience

Work History

Logistics Flow IT Team Member

Sol Cleanse Organic Juice Cleanses
08.2023 - Current
  • Identified and resolved data discrepancies in order tracking systems, ensuring accurate information across teams.
  • Provided onboarding support and system walkthroughs for new team members, including the software used for daily operations.
  • Entered and managed customer orders in internal databases, ensuring data accuracy and timely updates in order management systems.

Customer Service Tech Representative

EzyMart
02.2018 - 04.2022
  • Monitored inventory using logistics and tracking software, improving data accuracy and real-time visibility.
  • Scheduled and tracked deliveries using digital dispatch platforms, ensuring timely logistics through system-based coordination.
  • Maintained digital records for inbound and outbound shipments, ensuring accurate documentation in internal systems.

Education

ACS Professional Year Program - Information Technology

ECA Australia
Sydney, NSW
03-2025

MBA (ERPS): Enterprise Resourse Planning Systems -

Victoria University
Sydney, NSW
02-2021

BBA: Marketing -

St Josephs Degree & PG College
Hyderabad, India
08-2015

Skills

  • Able to create basic HTML web pages with simple styling using CSS
  • Comfortable using Microsoft Word, Excel, and PowerPoint
  • Experience with Windows OS and basic computer troubleshooting

University Project ACS

Simple Webpage Project

  • Created a basic HTML/CSS website as part of coursework
  • Learned how to structure web content and apply styles

IT Support Volunteer – Local Community Centre

  • Assisted staff and visitors with basic troubleshooting for desktops, printers, and Wi-Fi issues.
  • Installed software updates and antivirus programs to improve system performance.
  • Helped set up and configure new laptops for training programs.

Languages

English
Full Professional
Hindi
Professional
Telugu
Native/ Bilingual
Urdu
Native/ Bilingual

Timeline

Logistics Flow IT Team Member

Sol Cleanse Organic Juice Cleanses
08.2023 - Current

Customer Service Tech Representative

EzyMart
02.2018 - 04.2022

ACS Professional Year Program - Information Technology

ECA Australia

MBA (ERPS): Enterprise Resourse Planning Systems -

Victoria University

BBA: Marketing -

St Josephs Degree & PG College
Ahmed Afnan