Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ahmed Ali

16 Medika Boulevard,SA

Summary

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Dominos's Pizza
04.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience

Customer Service Representative

Mcdonalds, West Terrace
09.2017 - 11.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Islamic College of South Australia
West Croydon, SA
2017

Skills

  • Safe Driver Training
  • Customer Service
  • Local Routes Understanding
  • Time Management
  • Route Management
  • GPS and Route Planning
  • Quality Deliverables
  • Customer Deliveries
  • Efficient Service
  • Product Selection

Certification

  • Certificate I in Retail Services – 22 March 2016
  • Certificate I in Furnishing – 22 March 2016
  • Certificate III in Retail – 4 December 2021

Timeline

Delivery Driver

Dominos's Pizza
04.2019 - Current

Customer Service Representative

Mcdonalds, West Terrace
09.2017 - 11.2017

High School Diploma -

Islamic College of South Australia

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Ahmed Ali