Summary
Overview
Work History
Education
Skills
Timeline
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Ahmed Chothia

Perth,WA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. With the subsequent experience gained in my tenure at GIO as a claims advisor, I am confident in being able to apply them across the board in various fields relating to the insurance industry. With an ability to navigate a high-stress environment whilst maintaining a high degree of professionalism in dealing with key stakeholders and clients, I am certain that I will be an asset to any company focused on not only strengthening current relationships but also building new ones with potential client prospects.


Overview

9
9
years of professional experience

Work History

Claim Advisor

GIO Insurance
01.2022 - Current
  • Built and maintained relationships with clients to provide ongoing support.
  • Trained new employees on customer service best practices to improve overall customer handling skills.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Maintaining mutual client and stakeholder contacts
  • Developing strategies for long-tail claims
  • Facilitating efforts in resolving conflicts
  • Anticipated responses and prepared clear and articulate answers.

Murdoch University
01.2016 - Current
  • Little house of wisdom( bookshop)- stocking shelves and assisting is various programs held by the bookshop
  • Cross cultural workshops- organizing venues and managing time slots for various speakers, organizing catering and guest speakers for events.

Managing director

Perth Lighthouse Inc
01.2015 - Current
  • For events
  • Overseeing set up of venues
  • Managing and distributing tasks
  • Coordinating times for guest speakers

Synergy Martial Arts
10.2017 - 04.2018
  • Maintaining daily running of the gym
  • Recruiting prospective members
  • Assisting in enquiries
  • Managing members payments
  • Replying to all email/phone call enquiries.

Lead Coordinator

Perth Modest Fashion Parade
05.2017 - 06.2017
  • Managing models
  • Coordinating various persons
  • Maintaining proper procedure during the event
  • Providing adequate resources for various clients

Education

Canning Vale College
Canning Vale, WA

Bachelor of Science - Exercise Sports Physiology

Murdoch University
Perth, WA
01.2019

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Craighall Primary
2006

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King Edward Primary
2001

Skills

  • Writing
  • Social Perceptiveness
  • Management of Personnel Resources
  • Critical Thinking
  • Public Speaking
  • Time Management

Timeline

Claim Advisor

GIO Insurance
01.2022 - Current

Synergy Martial Arts
10.2017 - 04.2018

Lead Coordinator

Perth Modest Fashion Parade
05.2017 - 06.2017

Murdoch University
01.2016 - Current

Managing director

Perth Lighthouse Inc
01.2015 - Current

Canning Vale College

Bachelor of Science - Exercise Sports Physiology

Murdoch University

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Craighall Primary

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King Edward Primary
Ahmed Chothia