Ahmed Elfahri
Tarneit,VIC
Summary
Accomplished Crew Trainer at McDonald's, adept in coaching and mentoring with a strong foundation in food safety understanding. Demonstrated leadership in enhancing team performance and customer service, significantly improving operational efficiency. Skilled in multitasking and verbal communication, effectively balancing team supervision and customer interaction.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
08.2022 - Current
- Mentored junior employees to improve performance, food safety, and customer service.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
Decant Team Member
Wesfarmers (Kmart)
05.2023 - 01.2024
- Placed items into bags, boxes or other containers.
- Sorted and stacked finished items.
- Inspected items for defects and damage.
- Cleaned and maintained production area and equipment.
- unpacked and sorted products
- disposed of waste cardboard into cardboard compressor
Crew Member
McDonald's
12.2021 - 08.2022
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Tarneit Senior College
Tarneit, VIC11-2024
Skills
- Processing payments
- Sales expertise
- Team leadership and supervision
- Food safety understanding
- Coaching and mentoring
- Task delegation
- Decision-making
- Customer service
- Verbal and written communication
- Multitasking Abilities
Timeline
Decant Team Member
Wesfarmers (Kmart)
05.2023 - 01.2024
Crew Trainer
McDonald's
08.2022 - Current
Crew Member
McDonald's
12.2021 - 08.2022
High School Diploma -
Tarneit Senior College
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