AHMED ELOMARI
Summary
Highly motivated and results-oriented professional with a proven track record of success in NBN service activation KPI's and site management. Possessing a diverse skill set and a strong background in telecommunications as well as customer service With over 4 years of experience in both telecommunication and construction, displaying attention to detail to identify innovative solutions to complex challenges. My strong communication skills allow me to effectively collaborate with cross- functional teams and stakeholders, ensuring seamless project execution and achieving objectives within strict timelines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Coordinator
Telstra
06.2023 - Current
- Developed and implemented effective administrative procedures to streamline workflow processes of a team of 15 people
- Coordinated the packaging and palletization of old technology PCB cards, optimizing logistics to facilitate smooth and timely deliveries.
- Collaborated with shipping and receiving teams to ensure accurate documentation and delivery of disposed PCB cards to designated locations.
- Successfully implemented the disposal procedure for old technology PCB cards across multiple sites, demonstrating adaptability and consistent adherence to standards.
NBN Activations Contractor
BSA, Lendlease, Service Stream
01.2019 - 11.2023
- Acted as a liaison to coordinate and prioritize customer requests and escalations within the network triage team.
- Consistently managed a workload of 4-6 jobs per day each taking an average time of 1-2 hours, showcasing strong organizational and multitasking skills, sometimes even completing up to 10 a day
- Collaborated with the NBN team to gather customer requirements, develop project plans, and allocate the necessary resources.
- Collaborated with cross-functional teams, such as network engineers and project managers, to troubleshoot complex issues and ensure seamless service delivery.
- Conducted onsite installations, repairs, and maintenance of telecommunications equipment and infrastructure.
- Projects involved Laying pipes and/or running cables through them, and/or running cables through cavities and roof spaces/underground confined spaces.
Education
Bachelor of Construction Management And Property - Construction Management Still Enrolled
University of New South Wales
Sydney, NSW04.2022
High School Diploma -
Al Faisal College
Sydney, NSW06.2016
Skills
- Understanding of Office Operations
- Project Management
- Resource Allocation
- Team Oversight
- Operations Management
- Project Coordination
Certification
- APPLY ACCESS PROCEDURES TO WORK ON OR NEAR ELECTRICAL NETWORK INFRASTRUCTURE
(UETTDRRF09) - APPLY ESI SAFETY RULES, CODES OF PRACTICE AND PROCEDURES FOR WORK ON OR NEAR ELECTRICAL APPARATUS
(UETTDRRF01) - APPLY ACCESS PROCEDURES TO WORK ON OR NEAR ELECTRICAL NETWORK INFRASTRUCTURE (UETTDRRF09B)
- FOLLOW WORK HEALTH AND SAFETY AND ENVIRONMENTAL POLICY AND PROCEDURES
(ICTWHS204)
Timeline
Assistant Coordinator
Telstra
06.2023 - Current
NBN Activations Contractor
BSA, Lendlease, Service Stream
01.2019 - 11.2023
Bachelor of Construction Management And Property - Construction Management Still Enrolled
University of New South Wales
High School Diploma -
Al Faisal College
Similar Profiles
Vidyashree M AVidyashree M A
Assurance Consultant at TelstraAssurance Consultant at Telstra
Alison BaldasAlison Baldas
Executive Assistant at TelstraExecutive Assistant at Telstra
Shruthi SelvaShruthi Selva
Customer Service Consultant at TelstraCustomer Service Consultant at Telstra
Vinayak BhaskarVinayak Bhaskar
Consultant at TelstraConsultant at Telstra
ELLA MCKNIGHTELLA MCKNIGHT
Assistant Coordinator at FSY Camp of The Church of Jesus Christ of Latter-day SaintsAssistant Coordinator at FSY Camp of The Church of Jesus Christ of Latter-day Saints