Summary
Overview
Work History
Education
Skills
Language
Phone number
Timeline
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AHMED FARGHAL

Oakleigh,VIC

Summary

Committed, hard-working individual with a passion for continuous growth and learning. Thrives on embracing new concepts and ideas to enhance professional development. Dedicated to achieving excellence by staying adaptable and open-minded to new challenges. Demonstrates a strong work ethic and drive to succeed in a dynamic work environment.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Teleperformance
07.2020 - 08.2021
  • Assisted customers with inquiries, providing accurate information and support
  • Managed high call volume, ensuring timely responses to customer needs
  • Utilized CRM software to document interactions and track customer issues
  • Collaborated with team members to resolve complex customer concerns
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Teacher

Darunoor Academy
05.2019 - 06.2020
  • Developed engaging lesson plans tailored to diverse learning styles.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Assessed student progress through various evaluation methods and adjusted instruction accordingly.
  • Collaborated with colleagues to enhance curriculum effectiveness and share best practices.

Education

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Acellus Academy
Kansas State
01.2021

Skills

  • Excellent Communication Skills
  • Problem Solving

Language

Native English Speaker.
Advanced Arabic.

Phone number

0486 044 111

Timeline

Call Center Representative

Teleperformance
07.2020 - 08.2021

Teacher

Darunoor Academy
05.2019 - 06.2020

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Acellus Academy

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AHMED FARGHAL