Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Ahmed Fattouh

Bankstown

Summary

Proven leader in security and maintenance with a history at Egroup, adept at enhancing facility safety and operational efficiency. Excelled in implementing cutting-edge security protocols and fostering team collaboration. Skilled in CCTV monitoring and emergency planning, improvement in incident response times. Renowned for reliability and strategic planning capabilities.

Overview

6
6
years of professional experience

Work History

Security Supervisor

Egroup
02.2024 - Current
  • Regularly reviewed and updated security protocols in accordance with industry best practices and regulatory requirements.
  • Maintained secure facilities by overseeing the installation and maintenance of physical barriers and access control systems.
  • Improved response time to incidents with thorough training and clear communication channels.
  • Monitored daily activities through CCTV surveillance systems, identifying potential threats or suspicious behavior early on.

Security Controller

Egroup
11.2023 - 02.2024
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

Dock Master

Egroup
07.2023 - 11.2023

Director

Drop Off Trucking
06.2022 - 06.2023
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.

Auto Electrician

Creative Installations
02.2018 - 06.2022
  • Read and interpreted technical documentation such as drawings and diagrams.
  • Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
  • Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
  • Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
  • Tested wiring for issues and removed faulty sections.
  • Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
  • Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
  • Streamlined repair processes by maintaining well-organized workspaces, tools, and equipment inventory for optimal efficiency.
  • Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.

Skills

  • Workplace Safety
  • CCTV Monitoring
  • Microsoft Office
  • Security Policies
  • Access Control
  • Threat Assessment
  • Alarm systems
  • Data protection
  • Compliance Monitoring
  • Security management
  • Security equipment
  • Risk Analysis
  • Asset Protection
  • Security software
  • Health and safety compliance
  • Incident documentation
  • Perimeter security
  • Building inspection
  • Customer Service
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Adaptable and Flexible
  • Team Leadership
  • Attentive and Observant
  • Security procedures knowledge
  • Building Maintenance
  • Emergency Preparedness
  • Asset Management
  • Presentation
  • Maintenance Planning
  • Building repairs
  • Tenant relations management
  • Maintenance Scheduling
  • HVAC maintenance
  • Electrical Maintenance
  • Roofing maintenance

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 100% compliance, compared to previous 20% by other staff.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

Arabic
Limited Working

Timeline

Security Supervisor

Egroup
02.2024 - Current

Security Controller

Egroup
11.2023 - 02.2024

Dock Master

Egroup
07.2023 - 11.2023

Director

Drop Off Trucking
06.2022 - 06.2023

Auto Electrician

Creative Installations
02.2018 - 06.2022

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Ahmed Fattouh