Ahmed Fattouh
Bankstown
Summary
Proven leader in security and maintenance with a history at Egroup, adept at enhancing facility safety and operational efficiency. Excelled in implementing cutting-edge security protocols and fostering team collaboration. Skilled in CCTV monitoring and emergency planning, improvement in incident response times. Renowned for reliability and strategic planning capabilities.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Egroup
02.2024 - Current
- Regularly reviewed and updated security protocols in accordance with industry best practices and regulatory requirements.
- Maintained secure facilities by overseeing the installation and maintenance of physical barriers and access control systems.
- Improved response time to incidents with thorough training and clear communication channels.
- Monitored daily activities through CCTV surveillance systems, identifying potential threats or suspicious behavior early on.
Security Controller
Egroup
11.2023 - 02.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Dock Master
Egroup
07.2023 - 11.2023
Director
Drop Off Trucking
06.2022 - 06.2023
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
Auto Electrician
Creative Installations
02.2018 - 06.2022
- Read and interpreted technical documentation such as drawings and diagrams.
- Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
- Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
- Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
- Tested wiring for issues and removed faulty sections.
- Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
- Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
- Streamlined repair processes by maintaining well-organized workspaces, tools, and equipment inventory for optimal efficiency.
- Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
Skills
- Workplace Safety
- CCTV Monitoring
- Microsoft Office
- Security Policies
- Access Control
- Threat Assessment
- Alarm systems
- Data protection
- Compliance Monitoring
- Security management
- Security equipment
- Risk Analysis
- Asset Protection
- Security software
- Health and safety compliance
- Incident documentation
- Perimeter security
- Building inspection
- Customer Service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Team Leadership
- Attentive and Observant
- Security procedures knowledge
- Building Maintenance
- Emergency Preparedness
- Asset Management
- Presentation
- Maintenance Planning
- Building repairs
- Tenant relations management
- Maintenance Scheduling
- HVAC maintenance
- Electrical Maintenance
- Roofing maintenance
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% compliance, compared to previous 20% by other staff.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Arabic
Limited Working
Timeline
Security Supervisor
Egroup
02.2024 - Current
Security Controller
Egroup
11.2023 - 02.2024
Dock Master
Egroup
07.2023 - 11.2023
Director
Drop Off Trucking
06.2022 - 06.2023
Auto Electrician
Creative Installations
02.2018 - 06.2022
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