Ahmed Moahmed
Brisbane,QLD
Summary
Proven track record in enhancing customer engagement and teamwork at Rebel Sporting Goods. Excelled in sales development and problem-solving, boosting store performance through innovative strategies. Skilled in customer service and collaboration, demonstrated by fostering repeat business and supporting team objectives. Achieved significant client base expansion via social media marketing.
Overview
9
9
years of professional experience
Work History
Sales Associate
Rebel Sporting Goods
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Personal Trainer
Breathe Health Club
08.2019 - 01.2021
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Utilized social media platforms to promote personal training services, expanding client base.
Administrative Assistant
Genius FDC
02.2016 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Stocking and Receiving
- Sales Development
Timeline
Sales Associate
Rebel Sporting Goods
11.2022 - Current
Personal Trainer
Breathe Health Club
08.2019 - 01.2021
Administrative Assistant
Genius FDC
02.2016 - 09.2022
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