Ahmed Ayoub

• Participated in team-building activities to enhance working relationships.
• Used coordination and planning skills to achieve results according to schedule.
• Worked with customers to understand needs and provide excellent service.
• Identified issues, analyzed information and provided solutions to problems.

Greeted customers, helped locate merchandise and suggested suitable options.

• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Used POS system to process sales, returns, online orders and gift card activations.
• Increased sales by 10%".Approached browsing customers to initiate conversations to determine buying preferences.
• Actively engaged customers to provide general assistance and information on store merchandise

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Listened to customers' questions and concerns to provide answers or responses.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
• Built strong relationships with field operations team to support business development opportunities and improve service.
• Maintained financial accounts by processing customer adjustments.