Summary
Overview
Work History
Education
Skills
Certification
Sports and Fitness
Languages
Timeline
Generic

AHMED TAHA

Melbourne

Summary

Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

CHINESE RESTURANT
01.2019 - 05.2023
  • Provided excellent customer service by taking orders, serving food and beverages, and ensuring customer satisfaction.
  • Demonstrated strong knowledge of the menu, including daily specials, and made recommendations to enhance the dining experience.
  • Managed multiple tables efficiently, ensuring timely service and maintaining a positive and professional demeanor.
  • Collaborated with kitchen staff to ensure accurate and prompt delivery of orders.
  • Handled cash transactions and processed payments accurately.
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Hospitality Assistant

Chinese American Museum
09.2016 - 12.2019
  • Welcomed guests and assisted with check-in/check-out procedures.
  • Responded to guest inquiries, provided information about hotel services, and addressed concerns promptly.
  • Collaborated with housekeeping and maintenance teams to ensure a clean and welcoming environment for guests.
  • Managed reservations and ensured accurate room assignments.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Created healthy nutritious menus to serve at important functions.
  • Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
  • Maintained exacting standards of quality and performance.

Education

M.D. - Master of Education

La Trobe University
Melbourne, VIC
07.2023

BBA - Bushiness

Wuhan University
China
09.2016

Skills

  • Exceptional customer service and communication skills
  • Ability to work effectively in a team and high-pressure situations
  • Strong organizational and multitasking abilities
  • Knowledge of POS systems and cash handling
  • Attention to detail and commitment to cleanliness and hygiene
  • Service Quality
  • Food Spoilage Prevention
  • Food Safety Understanding
  • Food Inspection

Certification

  • Certified hospitality, Chinese company, July 2016- september 2016

Sports and Fitness

Working out is my passion! Even if I'm swamped with work, I make sure to hit the home gym every single day. It keeps me feeling my best, both physically and mentally. I'm always on my A-game, and I love feeling energized and ready to take on the day.

Languages

Arabic
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Waiter

CHINESE RESTURANT
01.2019 - 05.2023

Hospitality Assistant

Chinese American Museum
09.2016 - 12.2019

M.D. - Master of Education

La Trobe University

BBA - Bushiness

Wuhan University

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AHMED TAHA