Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Director
Talib & Sons Pty Ltd
03.2019 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored and coordinated workflows to optimize resources.
Formed strategic partnerships and connected with potential clients to drive business development.
Evaluated company documentation to verify alignment with regulatory requirements.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managing Director
Ottoman Trade Caravan
07.2018 - 03.2020
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Led development of comprehensive business plan to maximize profitability and company performance.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Business Owner
Self - Employed
04.2016 - 03.2018
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Import & Export
Self- Employed
07.2013 - 03.2016
Processed customs declarations and maintained records of customs documents.
Assisted with problem resolution and dispute management relating to import and export activities.
Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Investigated discrepancies in shipping documents and resolved issues with vendors.
Examined cargo and freight shipments to check goods' condition.
Built working relationships with clients to foster loyalty and encourage repeat business.
Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
Negotiated and arranged transport of goods with shipping or freight companies.
Advised clients on transportation and payment methods.
Education
Bachelor of Arts - International Relations
Bond University
Gold Coast, QLD
11.2011
Skills
Operations Management
Business Development
Staff Development
Strategic Planning
Crisis Management
Negotiation
Cross-cultural communication
Multilingual
Talent Acquisition
Leadership Development
Languages
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Tamil
Elementary
Timeline
Director
Talib & Sons Pty Ltd
03.2019 - Current
Managing Director
Ottoman Trade Caravan
07.2018 - 03.2020
Business Owner
Self - Employed
04.2016 - 03.2018
Import & Export
Self- Employed
07.2013 - 03.2016
Bachelor of Arts - International Relations
Bond University
Similar Profiles
BRAD JAMESBRAD JAMES
Director at James And Sons Homes Pty LtdDirector at James And Sons Homes Pty Ltd