AHMED YEHIA
Sydney,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Optometrist
Specsavers Optometrists
03.2024 - Current
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Improved patient satisfaction by providing thorough eye examinations and personalised care.
- Performed advanced diagnostic procedures, ensuring accurate diagnoses and effective treatment plans.
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
Security Supervisor
Babylon security
06.2018 - Current
- Provided security team leadership and contributed to on-call duties
- Led security team and contributed to on-call shifts
- Responded immediately to security threats, breaches and emergencies, following proper protocols
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
Optical Dispenser
Specsavers
10.2019 - 12.2023
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
- Enhanced sales performance by establishing rapport with customers and addressing their concerns effectively.
- Consistently met or exceeded sales targets through effective upselling strategies while maintaining a focus on customer satisfaction.
Education
Bachelor of Science: Vision Science - Medicine
University of New South Wales
Sydney, NSW11.2023
Master of Clinical Optometry -
University of New South Wales
Sydney, NSWHigh School Diploma -
Al-Faisal College
Sydney, NSWSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Direct Patient Care
- Time Management
- Attention to Detail
- Multitasking
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
Languages
Arabic
Native or Bilingual
Timeline
Optometrist
Specsavers Optometrists
03.2024 - Current
Optical Dispenser
Specsavers
10.2019 - 12.2023
Security Supervisor
Babylon security
06.2018 - Current
Bachelor of Science: Vision Science - Medicine
University of New South Wales
Master of Clinical Optometry -
University of New South Wales
High School Diploma -
Al-Faisal College
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