Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ahmed Haji Mohamoud

Chester Hill,NSW

Summary

Dynamic leader with extensive experience at IOM International Organization for Migration, adept in operational excellence and program management. Proven track record in enhancing operational workflows and leading diverse teams to achieve ambitious goals. Skilled in IGATOR and MiMOSA, with exceptional communication abilities in English, Somali, and Swahili. Demonstrates a strong results focus and capacity for building effective relationships. Professional operations specialist with proven track record in streamlining processes, enhancing productivity, and ensuring operational excellence. Strong focus on team collaboration and delivering high-impact results. Skilled in project management, process improvement, and resource allocation, known for flexibility and reliability in dynamic environments. Adept at fostering efficient workflows and driving organizational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Operations Assistant

IOM International Organization for Migration
02.2022 - Current
  • Coordinate operational work pertaining to resettlement, movement, medical activities to Australia and New Zealand.
  • Organizes follow-up work, including inter-agency technical review meetings to support policy development work and decision-making on important issues
  • Acts as focal point for all project operational matters, organizes and handles day-to-day operational activities of departure country programme (including emergency, resettlement and development projects, in national, regional and global projects) and takes action in consultation with supervisors on any issues which arise during execution period.
  • Prepares project task force meetings and provides secretariat support to IOM and Home Affairs, NZ Immigration Agency.
  • Oversee efficient and effective management of airport assistance for arriving and departing individuals in Australia, including in relation to documentation, luggage, escorts, and special assistance.
  • Oversee completion of all bookings by Movements staff members in Australia in accordance with Handbook of IOM Tariffs (HIT). Ensure compliance with program-specific SOPs and supervise distribution of travel information to stakeholders. Oversee creation of movement data files and oversee Movements staff members as they compile and analyze descriptive statistics. Certify and handle processing of vendor-incurred costs.
  • Ensure Operations staff members are undertaking secure storage of documentation and data in accordance with IOM principles and guidelines and that they are dispatching travel documents in timely manner. Oversee preparation of regular data mining reports on MiMOSA; advise management on possible issues which need attention and suggest corrective actions.
  • Experienced in handling of at-risk and sensitive cases in accordance with IOM’s policies, procedure, and guidance in Movement Management Manual (MMM), including assistance for unaccompanied refugee minors (URMs). Ensure IOM is adequately training staff members on working with at-risk and sensitive cases and is mainstreaming prevention of sexual exploitation and abuse (PSEA) through awareness and training sessions for staff and service-providers.
  • Ensures timely provision of project inputs (personnel, technical support services, sub-contracts, training, equipment, and supplies) directly by Organization or, when appropriate, through contractors and in liaison with other support units.
  • Participates in preparation of project work plans, monitors progress and identifies corrective measures to overcome operational constraints.
  • Reviews and monitors project budget, prepares requests and revisions as required, maintains and monitors budget expenditures and resources, reviews project transaction listings with view to identify errors in accounting against budget lines.
  • Prepares and submits Project Implementation Reports and any other reports required by Organization and external stakeholders.
  • Demonstrated experience and understanding of Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR, and Amadeus), as well as ability to remain professional, impartial, and unbiased during all interactions with migrants and colleagues per IOM Code of Conduct and instruction on prevention of sexual exploitation and abuse (PSEA).
  • Ensures completeness and quality of data and documentation in IOM corporate systems (e.g. MiMOSA, PRIMA), for all assigned operational field projects and activities.
  • Prepares analytical reports on project performances as required.
  • Coordinates action concerning completion of field projects and arranges for timely and adequate reporting, including identification of project follow-up requirements.
  • Contributes to formulation of project proposals according to IOM’s procedures and prepares project documents for technical clearance and final approval under different funding arrangements.
  • Coordinate operational work pertaining to resettlement, movement, medical activities to Australia and New Zealand.
  • Organizes follow-up work, including inter-agency technical review meetings to support policy development work and decision-making on important issues
  • Develop and maintain relationships with key technical resettlement programme stakeholders, including relevant government authorities, settlement service providers, and civil society partners in Australia and New Zealand to ensure smooth implementation of operational activities.
  • Act as operational focal points for Australian and New Zealand resettlement programmes. Keep abreast of key relevant developments and provide updates to IOM country offices and Head Quarter.
  • Perform urgent flight bookings for resettlement beneficiaries as may be needed; and liaise directly with stakeholders to facilitate travel process.
  • Prepares or contributes to preparation of various written reports, documents, and communications, e.g. drafts sections of studies, background papers, policy guidelines, parliamentary documents, briefings, case studies, presentations, correspondence, etc.
  • Take lead to troubleshoot operational issues as they arise with all necessary stakeholders.
  • Support development and implementation of monitoring and evaluation tools and mechanisms for movement and resettlement activities to Australia and New Zealand. Participate in analysis of results, development of measures to address results and their dissemination.
  • Integrate and apply IOM Global Standard Operating Procedures (SOPs) in movement and resettlement activities to Australia and New Zealand and provide input to IOM Resettlement and Movement Management Division and Migrant Health Division on improvement of SOPs.
  • Provide training and guidance to IOM Australia Operations staff on movement and resettlement activities.
  • Establishes and maintains partnership with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes and help ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations.
  • As Senior Operations Assistant, amongst other duties, provides guidance to, and supervise, new/junior staff.

Practice/Program Manager

Australian Institute of Sports
03.2019 - 02.2022
  • Ensure that programme implementation is responsive to communities and partners and consistent with ASC’s principles, values, programme guidelines and quality standards:
  • Takes lead with respect to preparation and implementation of work programme, ensuring that financial resources are utilized to implement activities in accordance with Programme Budget and allotments issued.
  • Monitors and reviews work programme and budget by conducting regular and special reviews to assess progress of actual work versus programme plan. Coordinates production of programme reports.
  • Defines requirements and work with systems units with respect to improving budget reporting systems and cost-effective utilization of program resources.
  • Develops procedures and implement same to ensure that accounting and financial management controls are consistent with Public Governance, Performance and Accountability Act of 2013.
  • Supervises and/or provides guidance on financial administration and management information issues and practices to colleagues.
  • Provides guidance and leadership to junior staff.
  • Manage and/or carrying out data analysis to provide Chief Operations Officer, Business Manager and Chief Medical Officer with accurate information and reports for efficient planning and decision-making.
  • Oversees work related to procurement, billing, and receipt of income from various services, operational travel programme, procurement monitoring and evaluation of vendor contracts/payment to vendors and individual contractors for services.
  • Reviews adequacy of departmental space requirements.
  • Oversees identification of office technology needs and maintenance of equipment, software, and systems, coordinating enhancements, as necessary.
  • Performs other related work as required.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.

DDR Field Coordinator

IOM International Organization for Migration
07.2019 - 10.2019
  • Oversee day to day operations of the DDR Centre, including but not limited to monitoring the service delivery, education & psychosocial services in support of the regular programme M&E.
  • Continuously monitor programme quality & implement relevant accountability initiatives for rehabilitation & reintegration programme.
  • Contribute in management and oversight of implementation of DDR-related programmes through Operations Support, planning, and regular risk analysis, by providing expert monitoring and evaluation of programmes, and making operational recommendations for improved coherence, risk management, and delivery
  • Knowledge of United Nations Department of safety and Security protocols and experience managing staff in volatile security environments
  • In collaboration with Programme Coordinator (PC) provide strategic direction for design of DDR strategic frameworks and plans, including the development of resource mobilization strategies to optimize impact of programming interventions in line with regional and agency strategic priorities.
  • Support in providing strategic advice, guidance and planning to IOM Missions and partners, including Government partners, to support DDR programming and related peace processes, ensuring integration of conflict
  • Lead all coordination meeting with regional government. & local/international organizations.
  • Support overall programme management and development of IOM mission in Somalia.
  • Build capacity of Kismaayo Field Centre staff in terms of coordination, collaboration & effective communication with other staff, government agencies & other organizations.

Leadership & Governance Advisor

IOM International Organization for Migration-MIDA
08.2016 - 02.2017
  • Supported MOH in design, implementation, monitoring and evaluation of plans for progressive realization of Universal Access to Health and Universal Health Coverage.
  • Provided technical advice to MOH and other stakeholders in development of joint agreements, project, proposals and/or strengthening of mechanisms for social participation, dialogue and accountability in formulation and implementation of national health policies, strategies, plans and/or programme as part of MIDA Capacity building programme;
  • Capacity building in evaluation of policies, plans, programme and development projects that have impact on health; Participate in development of targeted project visibility material, including success stories and case studies, in close coordination with programme support unit.

Senior Policy & Governance Officer

University of Canberra
07.2010 - 06.2016
  • As Senior Policy Officer, managed and coordinated development and implementation of range of policy initiatives to contribute to delivery of policy initiatives and programmes aimed at managing scholarly communications across University. Also support provision of policy advice in alignment with clearly established strategic priorities and procedures.
  • Develop and implement strategies, policies and programmes aimed at managing scholarly communications across University.
  • Assist in development, maintenance and implementation of policy, procedures, and guidelines on management in administrative, educational and training settings, ensuring compliance with relevant legislation.
  • Undertake research, analysis, and assessment of impact in changes pertaining to policies and standards of University of Canberra Framework and report on these to line and senior management.
  • Contribute to preparation, analysis, and provision of timely advice on submissions, briefings, reports, policy/discussion documents and correspondence for senior officers in Vice Chancellor’s Governance Portfolio.
  • Consult with and provide timely advice and direction to University Executive and other senior management on policies, procedures, and guidelines.
  • Prepare and disseminate regularly to all University staff on information and training which raises awareness of responsibilities in relation to policies and procedures using communication channels such as websites, telecommunications, newsletters, and email groups, ensuring information is presented effectively.
  • Consult and share information to ensure others in unit are informed of issues in relation to policy, procedures, and guidelines.
  • Lead in development and implementation of relevant strategic initiatives in University’s overall strategy to become ranked university by 2018.

Education

Master of Arts - Public Administration

The Australian National University-ANU
Canberra, ACT
07.2015

Bachelor of Arts - Public Administration & International Relations

Saint Cloud State University
Saint Cloud, Minnesota
08.2006

Skills

  • Operational Excellence
  • Deadline-oriented
  • Scheduling Management
  • Supervisory and administrative experience
  • Reporting and organizational skills
  • Capacity building for governments
  • Programme Management
  • Communication
  • Building Effective Relationships
  • Computer based application-Word, Excel, PowerPoint & Outlook
  • Solutions and Results-Oriented individual
  • Fluent in English, Somali, and Swahili

Certification


  • Certificate in Working in Hostile Environment-HEAT-RedR Australia. 2021, December
  • Essentials of Humanitarian Practice-EHP, RedR Australia 2021, December

Languages

Swahili
Full Professional
Somali
Native or Bilingual
English
Full Professional

Timeline

Senior Operations Assistant

IOM International Organization for Migration
02.2022 - Current

DDR Field Coordinator

IOM International Organization for Migration
07.2019 - 10.2019

Practice/Program Manager

Australian Institute of Sports
03.2019 - 02.2022

Leadership & Governance Advisor

IOM International Organization for Migration-MIDA
08.2016 - 02.2017

Senior Policy & Governance Officer

University of Canberra
07.2010 - 06.2016


  • Certificate in Working in Hostile Environment-HEAT-RedR Australia. 2021, December
  • Essentials of Humanitarian Practice-EHP, RedR Australia 2021, December

Master of Arts - Public Administration

The Australian National University-ANU

Bachelor of Arts - Public Administration & International Relations

Saint Cloud State University
Ahmed Haji Mohamoud