Ahmet Vedat
Melbourne
Summary
Professional in disability client services with proven track record of leading teams to deliver impactful results. Ensured high-quality service and client satisfaction by implementing effective strategies and processes. Known for fostering collaborative environments and adapting to changing needs.
Expertise in communication and strategic planning. I take the time to understand the needs of each client and continue to help people reach their potential and lead fulfilled lives.
Overview
9
9
years of professional experience
Work History
Team Leader, Disability Client Services
Gellibrand Support Services
07.2018 - Current
- Support individuals with physical, developmental, and intellectual disabilities to participate in daily activities and tasks
- Empowering them to be valued members of their household and community
- Coordinating and implementing individual skill development to achieve the client’s NDIS goals
- Supervise and lead a team of disability support workers and students on placement
- Supporting clients to build new skills through the delivery of person-centered, innovative programs such as (but not limited to) arts and crafts, music, health & fitness, cooking, and horticulture
- Companion support for social events, recreation, or sporting activities
- Operating minivan/ bus to transport clients for an outing
- Assisting with personal care such as showering, bathing, manual handling, dressing, and meal preparation
- Safe preparation and administration of medications
- Assist clients to access the community and participate in social, recreational, and educational activities
- Supporting with light physiotherapy (exercise) programs and assisting with the use of mobility aids
- Observing the behaviour of clients, identifying risks, noticing any changes in their well-being, and documenting these behaviours
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Kept accurate records for client files and handled related paperwork.
- Supporting the management team in updating clients’ files and undertaking administrative tasks
Courier Driver
IF Transport
01.2016 - 11.2017
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Following road safety rules under time schedules and sudden changes whilst en route
- Able to represent the company with professionalism and courtesy
- Ensuring reports and other documentation are prepared and entered accurately
- Being active and keeping fit to be on my feet for some deliveries that require footwork
- Overall making sure the orders are reviewed before and after the completed delivery
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Certificate IV - Disability
EmployEase
03.2018
Adv. Diploma - Info. Tech
Victoria University
06.2015
Skills
- Client advocacy
- Innovation and creativity
- Training delivery
- Staff development
Languages
English
Full Professional
Turkish
Professional Working
Timeline
Team Leader, Disability Client Services
Gellibrand Support Services
07.2018 - Current
Courier Driver
IF Transport
01.2016 - 11.2017
Adv. Diploma - Info. Tech
Victoria University
Certificate IV - Disability
EmployEase
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