Ahnaf Taj Rahman
Sydney,NSW
Summary
I am a customer-focused professional with experience in both car rentals and car sales, where I have enjoyed helping people find the right vehicle for their needs. At Sydney Airport, I worked as a Rental Sales Agent, building strong relationships with customers, offering personalized solutions, and ensuring they felt confident in their choices. Additionally, my experience as a car salesperson with Car Selection Bangladesh has helped me develop a solid understanding of the sales process and customer service. I am skilled in meeting sales targets, managing daily administrative tasks, and thriving in fast-paced settings. I am excited to bring my passion for the automotive industry and commitment to excellent service to a new role where I can continue making a difference and supporting a successful team.
Overview
4
4
years of professional experience
Work History
Rental Sales Agent
Avis Budget Group
Sydney Airport/Alexandria/Parramatta, NEW SOUTH WALES
12.2022 - Current
- Assisted customers in selecting rental vehicles that met their needs, budget, and preferences.
- Processed reservations for customers over the phone or at the counter.
- Answered inquiries from potential customers regarding availability of different types of vehicles, prices, and other related information.
- Completed paperwork such as rental agreements, credit card forms, accident reports. accurately and efficiently.
- Upsold optional services such as insurance coverage or GPS navigation systems when appropriate.
- Handled customer complaints promptly and professionally to maintain a high level of customer satisfaction.
Bargain Car Rental
Bargain Car Rental
Sydney Airport/Mascot, NSW
06.2023 - 12.2023
- Processed customer reservations and payments.
- Inspected vehicles for damage prior to rental and upon return.
- Explained the terms of rental agreements to customers.
- Provided directions and assistance with loading luggage into cars.
- Assisted customers in selecting appropriate car models based on their needs.
- Organized paperwork related to rentals, returns and repairs.
- Verified driver's license information and inspected rental documents for accuracy.
- Upsold additional services such as insurance coverage or fuel plans.
Car Salesperson
Car selection
Dhaka,Bangladesh
01.2021 - 01.2022
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
- Advised customers on financing options and warranties available for their purchase.
- Developed relationships with potential buyers through phone calls and emails.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Education
Bachelor of Business Administration And Management - Business Management
Torrens University Australia
Surry Hills, NSW04-2026
Diploma Of Business - Business
South Sydney Colege
Burwood, NSW11-2023
Advanced Diploma of Leadership And Management - Management
South Sydney College
Burwood, NSW11-2023
Higher Secondary School Certificate - Science
Rajuk Uttara Model College
Uttara,Dhaka04-2019
Skills
- Resident onboarding
- Prospecting
- Rental document management
- Leasing terms
- Fault monitoring
- Reservations
- Closing deals
- Aftermarket products
- Leasing options
- Negotiation and sales strategy
- Test drives
- Upselling strategies
- Car insurance
Timeline
Bargain Car Rental
Bargain Car Rental
06.2023 - 12.2023
Rental Sales Agent
Avis Budget Group
12.2022 - Current
Car Salesperson
Car selection
01.2021 - 01.2022
Bachelor of Business Administration And Management - Business Management
Torrens University Australia
Diploma Of Business - Business
South Sydney Colege
Advanced Diploma of Leadership And Management - Management
South Sydney College
Higher Secondary School Certificate - Science
Rajuk Uttara Model College
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