Summary
Work History
Education
Skills
Timeline
Generic

Ahsan Khan

Narre Warren

Summary

Dynamic customer service professional with proven success at McDonald's, excelling in cash management and complaint resolution. Recognised for enhancing customer satisfaction through effective communication and a welcoming manner. Reliable and composed under pressure, consistently achieving service goals and fostering loyalty through empathetic interactions.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in any role.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.

Work History

Customer Service Cashier

McDonald's
  • Processed customer transactions efficiently at point of sale
  • Assisted customers with inquiries and product information
  • Maintained clean and organized checkout area for optimal service
  • Collaborated with team members to enhance customer experience
  • Handled cash register operations, ensuring accuracy in transactions
  • Supported inventory management by restocking merchandise as needed
  • Learned company policies and procedures for effective service delivery
  • Resolved customer complaints promptly to ensure satisfaction
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Customer Service Cashier

Coffee Hit
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Alkira Secondary College
Cranbourne North
12-2023

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation
  • Customer complaint resolution
  • Cash management
  • Product knowledge

Timeline

Customer Service Cashier

McDonald's

Customer Service Cashier

Coffee Hit

High School Diploma -

Alkira Secondary College
Ahsan Khan