Summary
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Languages
Timeline
Generic
Ahura Kakavand

Ahura Kakavand

Dover Gardens

Summary

Motivated retail worker and waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized retail worker with experience in buisy restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress and retail worker position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Waitress

SARAY
01.2024
  • Contributed to the Saray workforce to provide a reasonable standard of work, such responsibilities included customer care, and customer and workplace maintenance which included arranging plates and containers that had been washed, mopping the floors, and the overall hygiene of the workplace.

Retail worker

Foodland
01.2023
  • Provided a high standard of work due to my excellent work ethic and efficiency ensuring the sorting of products were done properly, waste products that include empty boxes and other items that need disposing of were properly removed from the work environment in their respected bins, sometimes even crushed by the drum crusher
  • Customer interactions were also performed with the most top notch of professionalism and care.

Retail worker

Pizza Pan
01.2022
  • My excellence in the pizza pan workforce provided one of the essential key buildings blocks any establishment that serves fast food needs
  • My work ethic, efficiency, and communication skills helped me perform my work duties in this workplace
  • I was needed to be able to talk on the phone with customers who told me their orders and translate what they said on a small note to give to the cook to make the order
  • Washing the dishes, cutting up cheese, assembling the machinery needed to cut the cheese, into small thin layers, cut the chicken up, were just on the skills I learnt and possessed that helped me maintain a position in the establishment till I decided to leave.

Education

Seaview Primary School

Seaview Secondary School

Skills

  • Excellent communication skills, both verbal and written
  • Attention to detail
  • Ability to collaborate with team members
  • Work ethic
  • Flexible availability
  • Ability to learn information quickly
  • Honesty in the workplace, not shifting blame to others and staying honest
  • Always striving to improve
  • Properly dispose of waste
  • Multitasking
  • Reliability
  • Willingness to learn new skills
  • Respectful
  • Good posture
  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Team Collaboration
  • Cash Handling
  • Order Taking
  • Safe Food Handling
  • Hospitality service expertise
  • Menu Recommendations
  • Handling Complaints
  • Process Monitoring
  • Upselling and Cross Selling
  • Reservations Management
  • Age Verification
  • Specials Promotion and Upselling
  • Special Requests and Substitutions
  • Inventory Management
  • Ability to Lift 30 Pounds
  • Food and Beverage Upselling
  • Courteous Phone Demeanor
  • Quality Control
  • Table Monitoring and Turnover
  • Food sales and promotion
  • Food Preparation and Safety
  • Staff Training
  • Food Safety Standards
  • Hospitality best practices
  • Food handling
  • Table Setting
  • Workflow Coordination
  • Food and Beverage Service
  • Team Leadership
  • Conflict and Complaint Resolution
  • Relationship Building
  • Decision-Making
  • High Energy and Stamina
  • Transactions and Cash Handling
  • Service prioritization
  • Food Running
  • Complex Problem-Solving
  • Memory retention
  • Order Accuracy
  • Accurate money handling
  • Complaint resolution
  • Menu Memorization
  • Food safety understanding
  • Performance Improvement
  • Supply Restocking
  • High-volume dining
  • Table Bussing
  • Tableside Service
  • Dining area maintenance
  • Relationship Management
  • Upselling techniques
  • Menu presentation
  • Allergy awareness
  • Food presentation
  • Beverage Preparation
  • Ordering Procedures
  • Sales Techniques
  • Seating arrangements
  • Order Management
  • Upselling
  • Point of sale operation
  • Sales expertise
  • Daily specials memorization
  • Food station setup
  • Food and beverage pairings
  • Bar terminology
  • Item promotion
  • Food inspection
  • Special Event Coordination
  • Order delivery practices
  • Bill computation
  • Food Production
  • Wine pairing
  • Wine Knowledge
  • Regulatory Compliance
  • Food spoilage prevention
  • Banquet Coordination
  • Wine service
  • Reservation Management
  • Front-of-house display creation
  • Guest Relations Management
  • Table setting knowledge
  • Compliance standards
  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Professional Appearance
  • Stock replenishment
  • Display Maintenance
  • Merchandise Display
  • Product Knowledge Expertise
  • Shipment Receiving
  • Loss Prevention
  • Sales Promotion
  • Order Processing
  • Sales proficiency
  • Loss prevention awareness
  • Cross-selling strategies
  • Customer Assistance
  • Cash Register Operation
  • Product Runs
  • Dispute Mediation
  • Sales Records Management
  • Repair Cost Estimation
  • Merchandise Rentals
  • Purchase Packaging
  • Special Order Coordination
  • Service Contracts
  • Information Analysis
  • Merchandise Receiving and Handling
  • Dressing Room Assistance
  • Retail Metrics and Goals
  • Brand Promotion
  • Security Practices
  • Gift Wrapping
  • Informed Product Selections
  • Customer Needs Assessment
  • Documentation And Reporting
  • Sales floor organization
  • Microsoft applications proficiency
  • Meeting Sales Goals
  • Computer Proficiency and Microsoft Office
  • Product Demonstrations
  • Product and Service Sales
  • Speech Clarity
  • Store Policies and Procedures
  • Team Supervision
  • Cash Drawer Management
  • Retail Merchandising
  • Sales and Promotions
  • POS Software
  • Merchandise Recommendations
  • Reliable and Responsible
  • Attention to Detail
  • Friendly and Helpful
  • Adaptable and Flexible
  • Honest and Dependable
  • Team Cooperation
  • Flexible Hours
  • Organization
  • Positive Customer Engagement
  • Creative Thinking
  • Strong Communication and Interpersonal Skills
  • Inventory and Stocking
  • Store Organization
  • Safety and Cleanliness Standards
  • Product Knowledge
  • Store Opening and Closing
  • Excellent Written and Verbal Communication
  • Building Customer Loyalty
  • Basic Mathematics
  • Exceeding Customer Expectations
  • Ability to Lift 40 pounds
  • Item Ticketing and Pricing
  • Merchandising and Display
  • Staff Support
  • Register Opening and Closing

Accomplishments



1. Used Microsoft Excel to develop inventory tracking spreadsheets.*

2. Resolved product issue through consumer testing.
3. Collaborated with a team of 5 in the development of a new customer service protocol.
4. Achieved a 20% reduction in inventory discrepancies by completing stock audits with accuracy and efficiency.
5. Achieved a 15% increase in customer satisfaction scores through effectively helping with the implementation of a new table service system.
6. Achieved a 10% reduction in order errors by introducing a POS (Point of Sale) system for transaction and order tracking tasks.
7. Documented and resolved a scheduling issue which led to improved staff coverage and a 25% reduction in shift gaps.
8. Supervised a team of 7 staff members.

Personal Information

Date of Birth: 05/05/2007

Languages

tur
Native or Bilingual

Timeline

Waitress

SARAY
01.2024

Retail worker

Foodland
01.2023

Retail worker

Pizza Pan
01.2022

Seaview Primary School

Seaview Secondary School
Ahura Kakavand