Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Aidan Laidlaw

Arana Hills,QLD

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Very knowledgeable in food safety and workplace safety protocols.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

McDonald's
09.2020 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Education

High School Diploma -

Northside Christian College, Everton Park
Brisbane, QLD
12.2015

Skills

  • Practice Management
  • Customer Needs Assessments
  • Policy Implementation
  • Collaborating with Team Members

Accomplishments

Awarded the "Silver Spatula" which recognises the top 5% of Restaurant Managers across Australia for the year of 2022.

Timeline

Restaurant Manager

McDonald's
09.2020 - Current

High School Diploma -

Northside Christian College, Everton Park

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Aidan Laidlaw