Aidan Robinson

*ENLISTED, BUT NO TRAINING CONDUCTED YET*

• Pursued to meet and exceed sales targets by engaging with all leads.
• Conducted regular follow ups to all enquiries.
• Utilised an array of programs to enter sales figures, leads, and record and track data.
• Maintained constant communication with all other relevant members of the company including aftermarket team, finance team and pre-delivery team.
• Maintained detailed product knowledge including updates to new/current models.
• Qualified customers, and catered to their wants and needs.
• Followed up with customers to build long-term relationships and successful referrals.
• Organised and documented all paperwork before and after vehicle delivery.

• Creating quality components designed for the highest quality possible for motorsport and street application.
• Constructing PCB boards for CAN network protocol utilising soldering irons.
• Choosing appropriate wire size for current flow, duty cycle, and category of use (12V power, CAN high/low, sensor ground, etc)
• Creating designs for harnesses, fuse boxes, and other products
• Utilising Raychem DR25 and SCL for appropriate sheathing of harness branches.
• Following appropriate pin-outs for ECU connectors and branch connectors

• Worked against a minimum yield figure to promote personal sales and gain commission.
• Upsold excess reduction, roadside assistance, vehicle upgrades and other helpful options to customers to bolster revenue for company.
• Received individual customer feedback, maintaining a constant high NPS score
• Aided customers in understanding pre-purchased insurance through booking agencies.
• Navigated specialised software platforms to process bookings, gain information about enquiries, and contact customers.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Identified customer needs to deliver relevant product solutions
• Worked independently, taking the time to ensure customers are satisfied with product, and understand the terms of their purchase.

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Processed payments and maintained accurate drawers to meet financial targets.
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
• Help customers load purchased equipment when necessary.
• Built customer loyalty by engaging with and identifying product needs of customers.
• Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
• Assisted customers by checking online to find merchandise at other locations, arranging for shipments and delivery.
• Engaged shoppers, providing assistance and information on merchandise and product features.

• Entered confined space to assist metal fabricators in the repair of a large bitumen tank.
• Assembled and disassembled scaffolding whilst working at height.
• Acted as a watchman to keep track of work time each working individual spent in a confined space.
• Assisted in the placement of a large, tank panel, descended from a mobile crane.
• Worked alongside a boom lift operated by tradesmen, providing tools when needed.

• Stocked and replenished merchandise according to store merchandising layouts
• Learned all required tasks quickly to increase efficiency, and satisfaction of both management and customers
• Conducted walk-throughs with the manager to discuss interior visual displays, including store window presentation
• Processed cash and credit payments rapidly and accurately