Aidan Scott

As Club Manager, I took on the majority of the duties required for the everyday function of the Club.

• The key responsibility of the role was to hit KPI's on a weekly basis. Each Club I managed had their own KPI's and challenges that I needed to meet in order to fulfil my role.
• Customer relations was also of very high priority. The Clubs that I managed ranged from 800-1700 members. I managed all of their accounts, focussing on retention, and the creating and maintaining of Club culture. Every year our Club was voted Best Club Culture in our franchise of 15 Clubs.
• In total, I ran four different Anytime Fitness Clubs - Mt Colah, St Ives, Pennant Hills and Norwest. Each new Club was deemed a promotion and added many more responsibilities. The reason I was promoted from Club to Club was that before my taking over, they were not meeting their KPI's nor meeting the necessary standards that the franchise required. Senior Management requested that I implement the necessary changes and improvements to ensure that the Clubs did meet their standards and achieve the goals set out for them.
• I was also required to keep the Club's day to day tasks up to date and ensure that all safety requirements were met. I was required to identify any areas where the Clubs were lacking and improve upon them in an effective and efficient manner.

In conjunction with my other duties as Child Educator/Supervisor, I have absorbed the following duties:

• Member of OOSH Executive
• Management of staff (10+ staff members)
• First Aid Officer including keeping children’s medical records and treatment up to date and relevant
• Family relations – dealing with any issues that the parents wish to discuss with us, or that we need to discuss with them
• Administration tasks such as centre funds management including family payments and enrolments are up to date
• Safety Officer & Risk Management
• Inventory management to ensure there are always sufficient supplies to meet the needs of the children and the centre
• Hygiene – ensuring that the centre is thoroughly clean and safe at all times, particularly in regards to protecting the children, staff and visitors from the threat of COVID 19
• Mentoring new and developing staff

Managing 45+ children through pre and after school activities including:

• Behaviour management & youth development
• Supervising, running and creating children’s art, craft, games and sporting activities/programs
• Conducting observations and recording of all children, their results, their progress, their special requirements, social involvement and development
• Communication with parents and other staff to keep everyone up to date with children’s progress, needs, difficulties, etc.
• Food preparation (breakfast & afternoon tea) and maintaining all workspaces and play areas ensuring all are clean and safe
• Organising special projects including school fete stalls, Halloween functions, Christmas activities, birthday celebrations, etc.
• Staff supervision and reporting
• WH&S practices including risk assessment, first aid, lock downs, fire drills, etc.

• Co-ordinate & train existing and junior staff
• Preparation of venue & food
• Communicate with children at their level and parents at their level – switching back and forth as appropriate to the occasion
• Customer service – making sure parents and children enjoy their day - taking care of problems if they arise
• Instructing children in circus , aerial and stilt stunts
• Cash management
• Co-ordinating cleaning of equipment to ensure hygiene standards & WH&S guidelines are maintained

• Corporate performances as clown, balloon bender, juggler, Hollywood extras, ushering, audience warm up and entertaining, crowd control/management, event production including bump-in/bump-out, etc
• Working for such organisations as Luna Park, Taronga Park Zoo, RMS, Ryde Council, Homebush Council, Flight Centre, Newington Neighbourhood Committee and many more.

• Customer service & handling customer queries/problems
• Making movie recommendations
• Stock receipting and cash & till management
• Training junior staff
• In-store displays