Aidan Smith
Townsville ,QLD
Summary
Dynamic customer service professional with a strong understanding of automotive components, honed at Supercheap Auto. As well as a lot of learning and self teaching at home with automotive projects i have involved myself with over the years. enjoying being on the tools and being able to work on various cars, my favourite that i have been able to work on and that is my current personal project is my 1982 280zx datsun that i am currently rebuilding and engine swapping. i have been able to learn about wiring, body work, welding, painting, fabrication and much more. However im always looking to improve my skills and looking to gain further knoledge.
Overview
7
7
years of professional experience
Work History
Customer Service Assistant Supervisor
Supercheap Auto
04.2022 - Current
- Assisted team in delivering exceptional customer service through effective communication and problem-solving.
- Supported daily operational tasks, ensuring timely resolution of customer inquiries and issues.
- Learned company policies and procedures to provide accurate information to customers.
- Collaborated with supervisors to streamline processes for improved efficiency in service delivery.
- Adapted quickly to changing environments, effectively managing multiple priorities during peak hours.
Retail Customer Service Associate
Danmurphuys
08.2018 - 04.2022
- Assisted customers in locating products and providing information on promotions.
- Handled transactions accurately using point-of-sale systems to ensure smooth checkout experiences.
- Maintained store organization and cleanliness to enhance customer shopping experiences.
- Resolved customer inquiries and complaints efficiently, fostering positive relationships and repeat business.
Education
QCE -
Heatley Secondary College
Townsville, QLDSkills
- Strong understanding of automotive components
- Familiarity with classic and modern vehicles
- Diverse automotive skills
- Component installation and modification
Timeline
Customer Service Assistant Supervisor
Supercheap Auto
04.2022 - Current
Retail Customer Service Associate
Danmurphuys
08.2018 - 04.2022
QCE -
Heatley Secondary College