Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aiden Cassaniti

Five Dock,NSW

Summary

Driven by a passion for excellence and a strong foundation in both customer service and team leadership, I honed my skills at McDonald's Croydon NSW, where I played a pivotal role in enhancing operational efficiency and fostering a supportive learning environment. My ability to adapt swiftly, coupled with a commitment to safety and effective communication, underscores my readiness to contribute to dynamic teams and exceed employer expectations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Trainee Butcher

Caminiti Butchery
08.2023 - Current
  • Learned new materials, processes, and programs quickly.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Senior Crew Member

McDonald's Croydon NSW
09.2020 - 12.2023
  • Provided training to new crew members, fostering a supportive learning environment and promoting professional growth.
  • Enhanced team efficiency by streamlining workflows and establishing clear communication channels.
  • Streamlined order processing system by introducing organisational techniques that reduced errors and delays.
  • Ensured safety amongst the crew, identifying hazards and eliminating them according to procedure.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Pizza Maker

L’angolo
02.2021 - 08.2021
  • Learned and memorised menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Customer Service

Kitchen Staff

Bar Rizzo (Currently Closed)
08.2020 - 09.2020
  • Maintained a clean and organised workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Bachelor of Business - Financial Management of Business

Macquarie University
Sydney, NSW
02.2027

High School Diploma -

Ashfield Boys High School
Ashfield, NSW
11.2023

Skills

    Excellent demonstrated skills in a customer environment having worked in McDonalds and for several years Customers being at the centre to ensure that they have the

    best possible experience

    Strong communication skills in speaking clearly and concisely, producing training material and through mentoring and training staff

    Ability to think on my feet and make decisions under pressure

    Always putting safety first, wearing protective equipment, reporting unsafe practices or

    instances, and rectifying if possible

    Proven ability to work as part of a team, offering assistance when required and sharing my knowledge

    Demonstrated success in leading a team to ensure that everyone contributes to the team’s success

    Ability to adapt to change and emergency situations/circumstances I enjoy ongoing

    learning and development

Certification

  • Responsible Service of Alcohol
  • Responsible Conduct of Gambling

Timeline

Trainee Butcher

Caminiti Butchery
08.2023 - Current

Pizza Maker

L’angolo
02.2021 - 08.2021

Senior Crew Member

McDonald's Croydon NSW
09.2020 - 12.2023

Kitchen Staff

Bar Rizzo (Currently Closed)
08.2020 - 09.2020

Bachelor of Business - Financial Management of Business

Macquarie University

High School Diploma -

Ashfield Boys High School

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Aiden Cassaniti