Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Aiden Clothier

Summary

Accomplished Online Personal Shopper and Team Member at Woolworth's, renowned for exceptional customer service and relationship building. Demonstrated problem-solving and multitasking skills, consistently achieving high satisfaction ratings. Expert in store relations, ensuring accurate and timely order fulfillment. Recognized for training new team members, contributing to team success and efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Woolworth's
05.2025 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Team Member

Woolworth's
12.2019 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.

Education

Certificate III - Health And Fitness

South Regional TAFE
WA
12-2019

Certificate IV - Health And Fitness

South Regional TAFE
WA
12-2019

High School Diploma -

Albany Senior High School
Albany, WA
12-2018

Certificate II - Sport Coaching

YMCA
12-2018

Skills

  • Patience and empathy
  • Customer service expertise
  • Store relations
  • Relationship building
  • Problem-solving
  • Multitasking and organization
  • Excellent communication
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • People management

Accomplishments

  • Representative Player for the ECU Emus at unisports nationals (2022,2023)
  • Ecu Emus women's Basketball Head Coach at Unisport Nationals (2024)
  • ECU representative player at the Western Series Tournament (2022,2023,2024) Winning Gold in 2022 and Bronze in 2023 as well as being a Captain in both 2023 and 2024 Team
  • Head Coach of a variety of Representative Basketball teams ranging from Senior Men and Women down to under 12 girls for the Albany Basketball Association Raiders development Teams
  • Assistant coach of multiple WABL teams for both the Kalamunda Eastern Suns and the Warwick Senators coaching under 18 boys and under 14 girls for Warwick and under 14 boys at Kalamunda
  • Representative Player For the Albany basketball association at the under 18 level also at the senior level playing in there Championship division Teams and other divisions
  • High Performance Development Coach of Basketball WA at the High Performance Development Carnival

Affiliations

  • Coach at Kalamunda Eastern Suns Basketball Club

Certification

  • CPT - Certified Personal Trainer
  • Level 0 Community Coach
  • Certificate II in Sports Coaching
  • Certificate III and IV in Fitness

Timeline

Online Personal Shopper

Woolworth's
05.2025 - Current

Team Member

Woolworth's
12.2019 - Current

Certificate III - Health And Fitness

South Regional TAFE

Certificate IV - Health And Fitness

South Regional TAFE

High School Diploma -

Albany Senior High School

Certificate II - Sport Coaching

YMCA

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Aiden Clothier