Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
The GoodGuys/Warehouse team member
09.2022 - Current
Responsibilities include:
- Intake and inventory of stock
- Accepting and scheduling of deliveries
- Retrieving customers' large online orders
- Assisting customers with returned items
Pizza Delivery
Dominos Hoddle Street
03.2021 - 08.2022
Responsibilities include:
- Maintaining sanitation of food preparation areas
- Ensured cleanliness for health and safety of work areas, operated large cooking machinery such as grills and fryers
- Read orders, prepared and cooked food as required in a timely manner cash handling at registers,
- High quality customer service and conflict resolution, and unloading of food deliveries whilst ensuring they have been maintained at correct temperature
McDonald's: Crew Member in Kitchen
06.2019 - 10.2020
Responsibilities include:
- Maintain sanitation, health and safety standards in work areas
- Clean food preparation areas, cooking surfaces and utensils
- Cook and package food, which are prepared to be ordered or kept warm until sold
- Operate large cooking equipment such as grills and deep-fat fryers
- Read food orders, prepare and cook food as required
- Work as a team with co-workers and management
Education
Certificate III in Information Technology -
Box Hill Institute
07.2023
Victorian Certificate of Applied Learning, Certificate II in Kitchen operations -
Collingwood College
10.2021
Skills
Understanding of customer service responsibilities
Excellent time management skills
Good listening and reasoning skills
Hard working
Always seeking to learn more and build knowledge
Computer literacy
Problem-solving
Decision-making
Attention to detail
Teamwork and collaboration
Adaptability
Conflict resolution
Organizational skills
Timeline
The GoodGuys/Warehouse team member
09.2022 - Current
Pizza Delivery
Dominos Hoddle Street
03.2021 - 08.2022
McDonald's: Crew Member in Kitchen
06.2019 - 10.2020
Certificate III in Information Technology -
Box Hill Institute
Victorian Certificate of Applied Learning, Certificate II in Kitchen operations -