Aiden Grassi
Broome,WA
Summary
Responsible and dedicated customer service team member with proven multitasking and organisational skills. Proficient in operating in fast-paced environments to process payments and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and a systematic approach.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant/Back Dock Worker
Kmart Broome
10.2020 - Current
- Assisted in loading and unloading merchandise from delivery trucks and maintaining a safe working environment
- Performed inventory control, such as counting, and stocking merchandise.
- Organized stock room by sorting merchandise for sales floor.
- Assisted customer with refunds, online orders and other queries.
- Maintained clean and organized work environment
Customer Service Assistant
Target Broome
03.2019 - 10.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Design (Illustration and Animation) -
University of South Australia
09.2024
Certificate II ICT - undefined
TAFE
03.2021
Broome Senior High School
10.2021
Roebuck Primary School
10.2016
Skills
- Effective Time Management
- Communication
- Adaptability
- Computer Skills
- Hard Labour
- Ability to Work Under Pressure
- Fast Learner
- Customer Service
- Ability to Work in a Team
- Leadership
Details
Aiden Grassi
0488 112 723
grassiaiden@gmail.com
Awardsandacknowledgements
- Runner Up 2021 DUX ATAR Broome Senior High School, 2021, Recipient of Runner-up DUX for being the second-highest achiever of 2021, year 12 cohort
- Highest Achieving Student in ATAR Modern History Broome Senior High School, 2021
- Future Innovotors Award Australian Defence Force, 2021, Recipient of Future Innovators award for demonstrating excellent leadership and teamwork abilities
- Responsible Service of Alcohol (RSA) Certificate Course, 2023, Completed online course for Responsible Service of Alcohol
Extracurricular Activities
Student Council, Senior High School, Broome, 02/2018 - 10/2021
Collaborated with other students to represent the school and to work alongside faculty members to run various in-school events. Properly developed skills in leadership, teamwork, problem-solving, event planning, and time management
Army Cadets 02/2020 - 02/2022
The cadet experience offered the opportunity to develop valuable personal abilities, build life skills like teamwork and resilience, foster confidence, loyalty and respect, a sense of service to others, and most importantly discipline. Developed additional skills including firearms handling, military drill, communications, abseiling, first aid, field craft, orienteering, and map reading.
Taekwondo 02/2016 - 10/2019
Studied Korean martial arts for 3 years. Taekwondo is more than about learning how to fight. It teaches you how discipline and patience lead to mastery. This philosophy is one I take to heart and apply to all factors of life
Timeline
Customer Service Assistant/Back Dock Worker
Kmart Broome
10.2020 - Current
Customer Service Assistant
Target Broome
03.2019 - 10.2020
Bachelor of Design (Illustration and Animation) -
University of South Australia
Certificate II ICT - undefined
TAFE
Broome Senior High School
Roebuck Primary School
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