Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Aiden Lau

Cranbourne,VIC

Summary

Overall, I am a enthusiastic and hard working individual that can be partner with with any team. I trust in my ability to communicate with others and my experience in working with others in a work place environment. Eager to learn and adapt to any environment, and use what I have been taught to to fullest extent. I am not afraid of receiving or giving constructive criticism, nor am I afraid to ask question that will enrich myself.

Overview

3
3
years of professional experience

Work History

Front of House Team Member and Cook

Schnitz
07.2020 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Actively engage with customer to ensure my service is up to standard.
  • Communication between the cook staff and front of house staff to ensure all special order (eg allergy) are meet

Mentor

Swinburne University Of Technology
08.2023 - 09.2023
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Provided guidance on stress management and grounding techniques to reduce overwhelm.
  • Introduce first year student to all the service that Swinburne provide including but not limited to academic and mental health services.
  • Regularly assessed progress and provided feedback to support continued development.

Greeter

Swinburne University Of Technology
07.2023 - 07.2023
  • Displayed friendly, outgoing, and energetic behaviour to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting future students and their parents
  • Answered visitors questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Education

Bachelor of Engineering - Civil Engineering

Swinburne University of Technology
Melbourne, VIC
11.2026

Skills

  • Quality Assurance and Control
  • Greet Guests
  • Active Listening
  • Constructive Feedback
  • Communication
  • Critical Thinking
  • Basic Excel function
  • Time management

Hobbies

I have many hobbies always open to try new experience to learn something new, to summarise the few I have been doing as of recent is,

  • Cycling: To explore the gravel track and other aspect of Melbourne
  • Fishing: I enjoy a style of fishing called BFS fishing, Bait Finesse System where we cast light lure 1-5g to catch trout in the river and creeks, amidst the breathtaking landscape. It demands skill and precision particularly when wading in the slippery stone on the river,
  • Snowboard: During the close season of the for trout fishing, I venture into the mountains for a different purpose: to witness the transformation of the landscape from its lush green hues to a pristine blanket of white snow.
  • Photography: I believe in capturing and preserving these remarkable moments through the lens of a camera. While many people snap photos on their phones that may never be revisited, I take pleasure in framing each shot with a camera. I then return home to meticulously edit the photos before either printing and framing them or compiling them into an album

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Mentor

Swinburne University Of Technology
08.2023 - 09.2023

Greeter

Swinburne University Of Technology
07.2023 - 07.2023

Front of House Team Member and Cook

Schnitz
07.2020 - Current

Bachelor of Engineering - Civil Engineering

Swinburne University of Technology
Aiden Lau