Aiden Omran
Summary
My name is Aiden, I am 33 years old and have lived in Australia for 7 years. I am a quick learner, I have worked at Blade And Shave as a barber, and at Mia Manna Catering as floor manager at their restaurant. Boosting customer retention through exceptional service and strong team collaboration. Skilled in verbal communication and ensuring customer safety, consistently delivered high-quality results, fostering loyalty and enhancing team efficiency.
Overview
5
5
years of professional experience
Work History
Barber
Blade And Shave
12.2022 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Restaurant Floor Manager
Mia Manna Catering
11.2019 - 11.2022
- Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
- Improved employee retention rates by providing ongoing support, coaching, and constructive feedback to foster professional growth.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Collaborated with the kitchen staff to ensure timely delivery of high-quality meals during peak periods.
- Maintained strong relationships with guests by addressing their needs in a timely and personalized manner, leading to increased loyalty and repeat business.
Education
Certificate II - Security Operations
Australian Security Education And Consulting
Mitchell, ACT2017
High School Diploma -
CIS College
Beirut, Lebanon2009
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
- Professional manner
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Barber
Blade And Shave
12.2022 - Current
Restaurant Floor Manager
Mia Manna Catering
11.2019 - 11.2022
Certificate II - Security Operations
Australian Security Education And Consulting
High School Diploma -
CIS College
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