AIDEN SINGH
Austral
Summary
Forward-thinking and proactive Team Member with exceptional communication skills and proven ability to excel in dynamic environments. Demonstrates strong leadership qualities and continuously seeks opportunities to stand out and drive success. Known for assertiveness and ambition, consistently contributing to team achievements and fostering positive, results-driven atmosphere. Pursues excellence in every task, ensuring high standards and optimal performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Frangos
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
TEAM MEMBER
Macdonalds
02.2023 - Current
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Greeted customers and answered questions regarding products and promotions
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
- Assisted new employees during training sessions
- Trained new team members on company policies and procedures
Education
Bachelor of Business - Accounting And Finance
Torrens University
Surry Hills09-2028
Skills
- Complaint resolution
- Multitasking
- Reliability
- Problem-solving abilities
- Time management abilities
- Professionalism
- Clear communication
- Customer relations
- Attention to detail
- Problem resolution
Certification
- Certificate in Construction II, James Borg - St Joseph Trade Skills Centre
- Certificate II Teacher Tafe Teacher, (029) 825-9955, JamesBorg001@syd.catholic.edu.au
Timeline
Customer Service Representative
Frangos
11.2024 - Current
TEAM MEMBER
Macdonalds
02.2023 - Current
Bachelor of Business - Accounting And Finance
Torrens University
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