Aiko Jones
Perth,WA
Summary
Experienced and customer-focused bartender with a strong background in hospitality, mixology, and high-volume service environments. Known for creating a welcoming atmosphere, maintaining exceptional drink quality, and ensuring guest satisfaction.
Overview
4
4
years of professional experience
Work History
Trust Administrator
Crowe Trust Isle of Man
Douglas, Isle Of Man
06.2024 - 05.2025
- Communicated effectively with trustees, beneficiaries, attorneys, CPAs, and other professionals regarding trust matters.
- Managed trust distributions in accordance with terms of the agreement.
- Organized and maintained trust documents and records.
Bartender Supervisor
Kiki Lounge
Douglas, Isle Of Man
07.2023 - 04.2025
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Competed in cocktail competitions (Monkey 47 Gin & Olmeca Tequila).
- Worked with Chairman’s Reserve Rum on a women’s activation.
Bartender & Waitress
Rock Food Concepts
Douglas, Isle Of Man
05.2021 - 09.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
Education
Course - RSA
RSA - Responsible Service of Alcohol
Perth06-2025
ALevels & IGCSEs -
Castle Rushen High School
Isle Of Man05-2022
Skills
- Mixology techniques
- Cocktail preparation
- Time management
- Customer service
- Effective communication
- Responsible alcohol service
Timeline
Trust Administrator
Crowe Trust Isle of Man
06.2024 - 05.2025
Bartender Supervisor
Kiki Lounge
07.2023 - 04.2025
Bartender & Waitress
Rock Food Concepts
05.2021 - 09.2022
Course - RSA
RSA - Responsible Service of Alcohol
ALevels & IGCSEs -
Castle Rushen High School