Ailbhe Curran
Sydney ,NSW
Summary
Dynamic and results-driven professional with extensive experience at Shea’s, excelling in leadership and organizational skills. Proven track record in enhancing service efficiency and building customer loyalty. Proficient at inventory management and team supervision, with a strong ability to communicate effectively and mentor staff for optimal performance.
Professional management with a solid hospitality background, experienced in overseeing all operations and ensuring smooth execution of daily tasks. Expertise in team collaboration, background organisation and maintaining high standards in service delivery. Strong focus on achieving results, adapting to changing needs, and creating a reliable and efficient work environment.
Overview
10
10
years of professional experience
Work History
Duty Manager
Shea’s
Clovelly, NSW
05.2025 - Current
- Implemented process improvements that increased efficiency in service delivery.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Restaurant Manager
Shea’s
Clovelly, NSW
08.2023 - 04.2024
- Managed daily operations to ensure efficiency and quality in both food and service.
- Interviewed, selected, trained, and supervised staff.
- Planned and organised events to boost profits and customer numbers.
- Handled weekly rotas, wages, income and expenses.
- Ordered stock for front of house, maintained inventory levels for stock take.
- Organised maintenance, music, etc.
Hostess
Waterville Golf Links
Ireland
04.2022 - 12.2022
- Managed high-pressure situations with poise, maintaining excellent customer service.
- Answered phones and emails to manage our reservations and functions.
- Helped staff during peak times to ensure high quality service.
- Contributed to overall restaurant success by proactively making customers feel important and welcome.
- Managed stock control and ordering.
Bar Manager
O’ Dwyers the Villa
Ireland
05.2018 - 04.2022
- Completed opening, closing and shift change functions each day.
- Created a welcoming atmosphere and upheld a loyal customer base.
- Maintained stock and completed ordering for bar and kitchen areas each week.
- Mentored and trained staff members to ensure proper customer service standards.
Receptionist
Iveragh Motors
Ireland
05.2016 - 05.2018
- Greeted incoming visitors and customers efficiently and friendly, while keeping a neat reception area for good first impressions.
- Confirmed appointments, communicated with clients and co workers to ensure deadlines were met.
- Answered phones and emails daily. Scheduled appointments and maintained an updated calendar.
- Ran daily errands for staff.
- Dealt with invoices, rotas and accounts.
Education
Bachelor Of Arts - Geography And Irish
University College Cork
Ireland 09.2020
Skills
- Leadership capability
- Organisational skills
- Ability to work on a team
- Sense of ‘Know how’
- Communication/ People skills
- Ability to learn
- Computer proficient
Timeline
Duty Manager
Shea’s
05.2025 - Current
Restaurant Manager
Shea’s
08.2023 - 04.2024
Hostess
Waterville Golf Links
04.2022 - 12.2022
Bar Manager
O’ Dwyers the Villa
05.2018 - 04.2022
Receptionist
Iveragh Motors
05.2016 - 05.2018
Bachelor Of Arts - Geography And Irish
University College Cork