Ailbhe Fitzgerald
Perth,WA
Summary
Hard-working, organised, and self-motivated individual with strong attention to detail and excellent people skills. Proven ability to manage multiple tasks, support teams efficiently, and maintain smooth day-to-day tasks. Highly adaptable, brings strong communication, problem-solving, and time management abilities, along with a proactive approach and commitment to delivering high-quality work.
Overview
12
12
years of professional experience
Work History
Bartender
The Capricorn Hotel
02.2025 - 08.2025
- Greeted and checked guests in and out, ensuring a smooth and welcoming front desk experience
- Handled guest queries and resolved issues promptly to maintain high satisfaction
- Opened and closed the bar, maintaining cleanliness, organization, and compliance with licensing laws
- Conducted regular stock takes and managed bar inventory levels
- Served drinks and created a variety of cocktails with attention to quality and presentation
- Took food and drink orders in the restaurant and over the phone, ensuring accuracy and timely service
- Delivered excellent customer service in a fast-paced hospitality environment
Server, Front of House, Barista
The Spirited Goat
04.2024 - 08.2024
- Provided exceptional customer service in a busy hospitality environment.
- Efficiently prepared and served a variety of food, coffees and beverages such as juices and smoothies, ensuring a positive dining experience for all customers.
- Took orders, ensuring a friendly, welcoming atmosphere to improve guests’ experience.
- Collaborated effectively with team members to ensure smooth operations and high service standards.
- Managed opening and closing procedures, including cash handling and maintaining a clean and organised workspace.
Bar Tender and Server
The Taphouse
04.2024 - 08.2024
- Pouring and serving a wide range of craft beers, cocktails and other beverages while ensuring high standards of presentation.
- Provided excellent customer service by engaging with customers, taking orders, and addressing any issues or special requests.
- Processing transactions accurately and managing cash and credit card payments.
- Keeping the bar area clean and organised and doing stock take.
Traffic Controller
The Traffic Marshal
09.2023 - 03.2024
- Hold white, blue and yellow tickets.
- Managed traffic control operations at construction sites and highways, collaborating with industry leading companies such as Sydney Trains, Georgio and Fulton Hogan.
- Supervised a team of traffic controllers, providing guidance and support to ensure safety adherence to safety protocols and efficient traffic flow.
- Coordinated with project managers, local authorities and other stakeholders to ensure compliance with regulatory standards.
Special Needs Assistant
St. Marks’s National School
11.2020 - 06.2023
- Working with children with Autism and children with Intellectual Disabilities through various communication methods.
- Overcoming challenging behaviors through patience and positive reinforcement techniques such as PECS, Social Stories, TEACCH, Work Stations, Visual Timetables and Behavior Plans.
- Logging daily documentation to keep track of childs progress.
Music Teacher
Cork School of Music
09.2013 - 06.2023
- Arranged and organised lesson plans and materials for students based on their ability.
- Teaching piano, violin and musicianship to children from 6-18 years of age, following a comprehensive teaching curriculum.
- Enthusiastic and motivational while preparing students for end of year Royal Irish Academy Examinations and coached them to deal with exam nerves.
Receptionist
Systems Design
05.2019 - 11.2019
- Greeted clients, visitors, and staff in a professional manner, serving as the first point of contact for the company
- Managed a multi-line phone system, directing calls and taking messages accurately
- Scheduled meetings, maintained calendars, and coordinated conference room bookings for staff and executives
- Handled incoming and outgoing mail and deliveries
- Provided administrative support to various departments, including document preparation, printing, and data entry
- Monitored office supplies and placed orders to ensure smooth daily operations
- Assisted HR and IT teams with onboarding coordination for new employees
- Maintained a clean, organized reception and common area to reflect company standards
- Supported internal events, meetings, and staff communications
Education
BBus - Business Management (Honours)
Munster Technological University
Cork10.2020
BBus - Recreation And Leisure Management (Level 7)
Munster Technological University
Cork10.2019
Psychology, Studies
Cork College of Commerce
01.2016
Leaving Certificate - undefined
Hewitt College
Cork01.2015
Skills
- Communication
- Organisation and time management
- Problem Solving
- Team Work
- Organisation
- Teamwork
Hobbies and Interests
Member of a gym and tennis club., Keen traveler - performed with orchestras and music groups in various countries including Abu Dhabi, Italy and Scotland.
Accomplishments
- Full clean Irish and Australian drivers license.
- Hold a valid White Card
- Level 5 Certificate in Holistic Massage.
Timeline
Bartender
The Capricorn Hotel
02.2025 - 08.2025
Server, Front of House, Barista
The Spirited Goat
04.2024 - 08.2024
Bar Tender and Server
The Taphouse
04.2024 - 08.2024
Traffic Controller
The Traffic Marshal
09.2023 - 03.2024
Special Needs Assistant
St. Marks’s National School
11.2020 - 06.2023
Receptionist
Systems Design
05.2019 - 11.2019
Music Teacher
Cork School of Music
09.2013 - 06.2023
BBus - Recreation And Leisure Management (Level 7)
Munster Technological University
Psychology, Studies
Cork College of Commerce
Leaving Certificate - undefined
Hewitt College
BBus - Business Management (Honours)
Munster Technological University