Megan O'Neill
Wembley,Perth
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Eager to learn more and to gain new skills to advance professionally.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar and Bistro Attendants
Newman hotel
Newman
02.2024 - Current
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Took orders accurately and efficiently for food and beverages.
- Maintained accurate records of stock levels and movements.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
Peggy T/A and Site Admin
Catalpa group
Collie, WA
07.2023 - 08.2024
- I organised and kept the offices/toilets up to a clean standard
- I organised payroll for staff and rostering
- I mobilised new staff onto site organising their medicals and accommodation
- I looked after fuel consumption, budgets for site and materials needed.
Social Care Worker
At Home Care
Osborne Park, Perth
07.2023 - 01.2024
- Provided 1 to 1 care to individuals who have suffered acquired brain injuries
- I helped my clients gain back their independence and helping them stay interacted in the community.
- Coordinated with day shift supervisors to ensure smooth transition between night shifts.
- Acted as a point of contact between service users, families and external agencies.
Management of a Hostel/hotel
Digit/Chill Inn
Ko Samui, Thailand
01.2023 - 05.2023
- I Interacted with a variety of people including staff and guests ensuring all guests needs were adhered to
- I organised events to promote other businesses I was involved with
- I monitored employees to ensure a high standard with upselling and ensuring a safe and secure environment
- I worked as a receptionist which involved checking in and out guests and organising different activities such as transfers for guests and the general upkeep including housekeeping
- I dealt with money management including daily invoices and cash for the business while also dealing with reviews on our platforms such as booking.com, hostelworld, tripadvisor and agoda
- I promoted the business on our social media platforms
- I am responsible for booking platforms and ensuring rates and allocations are set correctly.
Tusla Residential House Comeragh Lodge
Sharon Kenneally
Clonmel, Ireland
03.2022 - 12.2022
- Through building strong relationships with the young people, I provided emotional, physical and psychological support with the hope of providing a safe space for the young people, to overcome their trauma and develop better coping mechanisms
- I liaised and worked with teachers, social workers, Gardai and other professionals while advocating on behalf of the young people in my care
- As part of my remit record keeping was a crucial aspect of my role
- Through key working I adhered to Tusla’s Well Tree Model of Care to help the young people reach their full potential by working with their families and mend fractured relationships
- I gained great experience by addressing and overcoming challenging behaviours.
Residential House for Resilience as Agency With Kare Plus
Resilience
Holycross, Ireland
03.2021 - 02.2022
- I worked with severe to profound disabilities in this house with 3 of the service users been nonverbal
- I maintained the daily upkeep of the house incl changing beds and keeping the house maintained
- I assist them with personal care and assist in daily activities that helps to promote their independence
- I provide emotional support to individuals and their families
- I support and monitor their healthcare needs, including administering medication and temperature checks
- I got to understand their communication needs by adapting my communication to each individual, e.g., sounds, tones, body language
- I work along with other professionals, such as doctors and therapists, to ensure consistency of support, I help with drawing up individualised support plans.
DASCC Construction Limited
Dave Fanning
Bansha, Ireland
09.2020 - 02.2021
- I assisted building construction by routinely visiting project sites and worked alongside distributors regarding equipment and supplies
- I helped to resolve issues alongside the team while making every effort to complete projects on time while remaining within the available budget
- I drove trucks to and from job sites to deliver supplies
- Followed company policies by performing thorough equipment inspections prior to and after each shift
- Documented daily mileage, gas and other data.
Education
Bachelor of Social science social care work - Social Care Worker
Technological University of Shannon Midlands
Ireland 05.2022
Skills
- Strong interpersonal & communication skills
- Ability to work collaboratively as part of a team
- Problem Solving
- Leadership
- Meticulous attention to detail
- Excellent Organisational skills
- First aid trained
- Equipment operation trained
References
- Ms. Sharon Kenneally, Tusla manager, Clonmel, 087 402 4799
- Mr. Jono Lockwood, Operations manager, Newman Hotel, +61 448398029
Certification
- First Aid trained
- White card
- Traffic control tickets
- Full driving license
- RSA cert
Timeline
Bar and Bistro Attendants
Newman hotel
02.2024 - Current
Peggy T/A and Site Admin
Catalpa group
07.2023 - 08.2024
Social Care Worker
At Home Care
07.2023 - 01.2024
Management of a Hostel/hotel
Digit/Chill Inn
01.2023 - 05.2023
Tusla Residential House Comeragh Lodge
Sharon Kenneally
03.2022 - 12.2022
Residential House for Resilience as Agency With Kare Plus
Resilience
03.2021 - 02.2022
DASCC Construction Limited
Dave Fanning
09.2020 - 02.2021
Bachelor of Social science social care work - Social Care Worker
Technological University of Shannon Midlands
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