Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aileen Brastrup

Mildura,VIC

Summary

Accomplished entrepreneur with a proven track record at NMSM Pharmacy, adept in business management and customer relations. Excelled in building lasting client relationships and enhancing operational efficiency, significantly boosting customer satisfaction. Skilled in negotiation and verbal communication, consistently outperforming competition through strategic planning and staff mentorship.

Work History

Owner

NMSM Pharmacy
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Owner

Gauyen's Mini Grocery and Food Hub
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.

Owner

AFS Munting Botica
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Interacted well with customers to build connections and nurture relationships.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Owner

AFS School Supplies
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

Certificate IV in Community Services

Sunitafe
Mildura, VIC

Pharmacy

Our Lady of Fatima University
Antipolo Campus

Practical Nursing

East Rizal AMA
Marcos Highway,Antipolo City

Bachelor Of Science - Psychology

Our Lady of Fatima University
Antipolo City Campus
03.2017

Cert II Caregiving

Skill Power Institute
Antipolo City
2005

Computer Programming

Systems Technology Institute
STI Crossing Mandaluyong Philippines
1994

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Business Management

Languages

English
Full Professional
Spanish
Limited Working
Tagalog
Native or Bilingual

Timeline

Owner

NMSM Pharmacy

Owner

Gauyen's Mini Grocery and Food Hub

Owner

AFS Munting Botica

Owner

AFS School Supplies

Certificate IV in Community Services

Sunitafe

Pharmacy

Our Lady of Fatima University

Practical Nursing

East Rizal AMA

Bachelor Of Science - Psychology

Our Lady of Fatima University

Cert II Caregiving

Skill Power Institute

Computer Programming

Systems Technology Institute

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Aileen Brastrup