Aileen Eccles
Hyde Park,Australia
Summary
Dynamic Regional Manager with a proven track record at the Department of Primary Industries, excelling in project management and stakeholder engagement. Successfully managed $6 million in projects, enhancing farmer resilience and operational efficiency. Strong communicator and strategic planner, adept at driving compliance and fostering team performance in high-pressure environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Regional Manager
DEPARTMENT OF PRIMARY INDUSTRIES
TOWNSVILLE, QLD
11.2023 - Current
- Regional manager for the agribusiness development team of 4 staff members for the North region. Working with industry groups in the agricultural sector to identify gaps in the supply chain and opportunities for diversification to improve farmer resilience. Manage $6 million of externally funded projects for the NW Minerals Province Economic Diversification Strategy. Support disaster response work as a DPI Controller for the Local Control Centre, as required during disasters.
Compliance Manager /Team Leader - Service Delivery
DEPARTMENT OF ENVIRONMENT AND SCIENCE
TOWNSVILLE, QLD
05.2021 - 11.2023
- Team Leader for the Reef Compliance team, coordinating field inspections to implement new reef regulations relating to sediment and nutrient contamination of waterways. Supervising a team of six staff members and acting in the role of Compliance Manager.
- As Compliance Manager, developing compliance frameworks for environmental regulations and policies.
- Conducting audits and assessing permit applications to ensure adherence to environmental standards and procedures.
Business Owner
TARWIN LOWER POST OFFICE
Tarwin Lower, VICTORIA
01.2012 - 02.2021
- Business owner and manager in rural Victoria. Managing all aspects of Australia Post services. Built annual turnover from $110,000 to $250,000.
- Managed daily operations of local postal services and customer interactions, including mail and parcel delivery, bill payments, banking, identity services, and passports.
- Supervised staff to ensure efficient service delivery and compliance with protocols.
Regional Manager
DEPARTMENT OF PRIMARY INDUSTRIES
Gippsland, VIC
01.2008 - 01.2012
- Managing an annual budget of $2 million, overseeing 26 staff members in the delivery of audits and investigations.
- Developed and implemented recruitment and performance management strategies for staff members.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Monitored budget expenditures and developed financial reports for management review.
- Coordinated staff training programs to enhance team performance and knowledge.
- Coordinated project delivery and building capability in emergency response episodes such as exotic diseases, bushfires, floods and animal welfare.
- Designed, managed and delivered Biosecurity projects including those with external stakeholder funding and service agreements.
State Wide Operational Coordinator
DEPARTMENT OF PRIMARY INDUSTRIES
Bendigo, VIC
01.2000 - 01.2007
- Statewide Operational Coordinator for the implementation of the National Livestock Identification System (NLIS).
- Coordinated daily operations and implementation of new systems in sale yards involving training programs, IT support and performance monitoring.
- Facilitated meetings to discuss project updates and challenges including representing Victoria in National NLIS forums.
- Facilitated training of external groups and DPI staff in the use of scanning equipment and software.
- Managed community engagement programs and media campaign including press releases, TV commercials, videos, posters and industry / community meetings.
- Maintained a positive working relationship with all personnel by providing excellent customer service.
- Analyzed data from various sources to develop solutions that improve operational performance.
Education
Graduate Diploma Education - Secondary
THE UNIVERSITY OF ADELAIDE
Diploma of Applied Science - Agriculture
THE UNIVERSITY OF MELBOURNE - LONGERENONG CAMPUS
Skills
- Strong communication and negotiating skills
- Flexible delivery style
- Quick, informed decision making
- Excellent problem-solving skills
- Strong customer service focus
- Performance management
- Project management
- Financial management
- Regulatory compliance
- Data analysis
- Risk assessment
- Stakeholder engagement
- Team building
- Employee training
- Customer service
- Supply chain management
- Strategic planning
- Operational coordination
- Budget oversight
- Audit management
- Disaster response
- Recordkeeping compliance
- Safety protocol
- Systems and software expertise
- Business development and planning
- Staff management
Certification
- Certificate IV Workplace Assessment & Training
- Legal Systems & Offence Management Training (3 years)
- National Emergency Response Team Participant
- Emergency Exercise Management Course DAFF
- Emergency Management training NSW, VIC
- QSA Internal Auditor Training
- Priority Management
- DPI corporate courses (Project Planning & Implementation, Risk Management, Internal Auditing, Business Writing, etc)
- First Aid Level 2
- Basic Firefighter Certificate
- Coast Guard Navigation and survival courses
- Licences Held:
- Category A, B & C Gun licence
- Heavy Vehicle Drivers Licence (HR) current
- Marine Radio Operators Certificate of Proficiency (MROCP) 2008 current
- Boat Operator Licence & PWC (VIC) 2009 current
- Forklift Licence current
Affiliations
- Keen sailor and navigator, love camping, swimming and fishing. Passionate about farming and rural communities.
Accomplishments
- Greatest honour was having a forward command vehicle named after me in Victoria based on a full career that began with being the first female Animal Health Officer.
- Shared in receiving the Public Service Medal for delivery of the NLIS project in Victoria.
Languages
Filipino
Elementary
English
Professional
Websites
References
References available upon request.
Timeline
Regional Manager
DEPARTMENT OF PRIMARY INDUSTRIES
11.2023 - Current
Compliance Manager /Team Leader - Service Delivery
DEPARTMENT OF ENVIRONMENT AND SCIENCE
05.2021 - 11.2023
Business Owner
TARWIN LOWER POST OFFICE
01.2012 - 02.2021
Regional Manager
DEPARTMENT OF PRIMARY INDUSTRIES
01.2008 - 01.2012
State Wide Operational Coordinator
DEPARTMENT OF PRIMARY INDUSTRIES
01.2000 - 01.2007
Graduate Diploma Education - Secondary
THE UNIVERSITY OF ADELAIDE
Diploma of Applied Science - Agriculture
THE UNIVERSITY OF MELBOURNE - LONGERENONG CAMPUS
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