Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Aileen Monson

Canberra,ACT

Summary

Dynamic and dedicated receptionist with proven expertise at Beauty Salon Nagampadam, excelling in customer service and conflict resolution. Skilled in managing appointments and enhancing client satisfaction, I effectively communicate and coordinate with diverse stakeholders, ensuring smooth operations and a welcoming environment. Proficient in cash handling and maintaining an organized workspace.

Overview

1
1
year of professional experience

Work History

Receptionist

Beauty Salon Nagampadam, Kottayam
09.2024 - 12.2024

- Greet clients warmly and professionally.


- Schedule appointments and manage the salon's appointment calendar by coordination with staff.


- Answer phone calls and provide information about our services.


- Handle customer inquiries and complaints efficiently.


- Carry out assigned administrative tasks


- Maintain a clean and organized reception area.

Receptionist

Labour Indian Public School
04.2024 - 08.2024
  • Administrative Support:
  • Assist the principal in managing schedules, appointments, and meetings.
  • Prepare documents, reports, presentations, and communications as needed.
  • Handle correspondence, phone calls, and emails on behalf of the principal.
  • Coordination and Communication:
  • Serve as a liaison between the principal, staff, parents, and students.
  • Organize staff meetings, parent-teacher meetings, and other school events.
  • Help facilitate clear communication of policies, announcements, and updates.

Education

Bachelor Of Nursing - Health Care Management

University of Canberra
Canberra, ACT

Skills

    Excellent verbal and written communication

    Customer service & client interaction

    Conflict resolution

    Active listening skills

    Cash handling & transaction processing

    Inventory management

    Food handling & safety awareness

    Upselling & product knowledge

Languages

Hindi
Native or Bilingual
Malayalam
Native or Bilingual

Timeline

Receptionist

Beauty Salon Nagampadam, Kottayam
09.2024 - 12.2024

Receptionist

Labour Indian Public School
04.2024 - 08.2024

Bachelor Of Nursing - Health Care Management

University of Canberra
Aileen Monson