Dynamic and dedicated receptionist with proven expertise at Beauty Salon Nagampadam, excelling in customer service and conflict resolution. Skilled in managing appointments and enhancing client satisfaction, I effectively communicate and coordinate with diverse stakeholders, ensuring smooth operations and a welcoming environment. Proficient in cash handling and maintaining an organized workspace.
- Greet clients warmly and professionally.
- Schedule appointments and manage the salon's appointment calendar by coordination with staff.
- Answer phone calls and provide information about our services.
- Handle customer inquiries and complaints efficiently.
- Carry out assigned administrative tasks
- Maintain a clean and organized reception area.
Excellent verbal and written communication
Customer service & client interaction
Conflict resolution
Active listening skills
Cash handling & transaction processing
Inventory management
Food handling & safety awareness
Upselling & product knowledge