Aileen Thomson
West Hoxton,NSW
Summary
Professional with strong collaboration skills and a track record of achieving objectives in diverse environments. Extensive leadership and communication experience across public and private sectors. Detail-oriented with a commitment to continuous learning, supported by entrepreneurial success. Proven Canteen Assistant with expertise in customer service, food safety, and inventory management, enhancing operational efficiency and creating a welcoming atmosphere.
Overview
34
34
years of professional experience
Work History
Canteen Assistant
Liverpool Boys High School
02.2024 - Current
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Provided nutritional information about menu items upon request.
- Recorded daily sales transactions into the point-of-sale system.
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Monitored inventory levels of food items in order to ensure adequate supply at all times.
- Received orders from vendors and restocked supplies accordingly.
- Maintained cleanliness of all areas by wiping tables, sweeping floors
- Ensured that all ingredients were fresh before using them for meal preparation.
- Used proper portion sizes when serving meals to customers.
- Checked expiration dates on food products prior to use.
- Operated cash registers accurately and efficiently to process payments from customers.
- Rotated stock items so that older items are used first.
- Followed health and safety regulations when preparing meals or handling food products.
- Adhered to sanitation policies when cleaning work areas.
- Prepared food according to recipe instructions to manage regular school meals.
- Upheld correct procedures for preparing foods and storing leftovers.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Organized and prepared ingredients for batch cooking.
- Adhered to safe and proper storage guidelines for incoming supplies.
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
- Utilized safe and efficient methods for operating equipment.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Utilized food preparation equipment safely, including slicers, mixers, and ovens.
- Engaged with students and staff in a friendly manner to create a welcoming environment.
- Tailored orders to address customer allergies and gluten concerns.
- Monitored food temperatures to ensure safety and compliance with health regulations.
- Maintained cleanliness and hygiene standards in food preparation and serving areas.
- Operated cash registers and handled transactions, providing accurate change
- Assisted in menu planning and inventory management to optimize operations.
- Conducted regular cleaning and maintenance of equipment and utensils.
- Help with cost analysis and profit and loss
CEO and Founder
Palace Costume Creations & Palace Custom Creations
09.2013 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Developed strategies for improving customer service standards throughout the company.
- Analyzed market trends and customer data to inform decision-making processes.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Represented the organization at conferences, events, and networking activities as needed.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Monitored budgetary expenditures
- Created and maintained relationships with key stakeholders, including customers, suppliers, and other industry partners.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Mathematics & History Tutor
Deanne Manev
01.2019 - 12.2022
- Created a positive learning environment by providing support and resources for students with different learning styles.
- Engaged with parents and guardians regarding their child's progress throughout each session.
- Utilized online tools such as Google Docs, Prezi, and Wikis for teaching purposes.
- Encouraged critical thinking skills
- Adapted lesson plans based on feedback from previous classes.
- Coached students on how to interpret data from graphs or charts.
- Developed lesson plans incorporating primary sources, visual material, lectures, and activities to engage student learning.
- Maintained accurate records of student progress throughout tutoring sessions.
- Reviewed student work prior to submission ensuring accuracy and completeness of content.
- Instructed students in the use of library resources to find relevant information for assignments.
- Created engaging learning materials and exercises to facilitate understanding and retention.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Assessed students' progress through regular quizzes and feedback sessions.
- Helped students review and understand previous lessons to make connection with new lesson.
- Encouraged a love for learning by making lessons interesting and relevant to students' lives.
- Worked closely with students to help develop math and essay writing skills.
Sales Assistant/ Office Duties
Supermarket Leggs Tuckerbag
Birrong
11.1993 - 01.1999
- Assisted in creating displays to promote products.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Performed regular price checks to ensure competitive pricing.
- Payroll
- Managed cash register transactions accurately and efficiently.
- Greeted customers and provided assistance with product selection.
- Ensured compliance with company policies and procedures at all times.
- Resolved customer complaints in a timely manner.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Provided excellent customer service to clients in person and over the phone.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Replenished merchandise on shelves as needed throughout the day.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained records related to sales for store management.
Stocktake
Mitre 10
01.1992 - 12.1992
- Adhered to company policies related to inventory control procedures.
- Developed processes for efficient stocktaking operations.
- Ensured products are stored safely and securely within the warehouse.
- Performed physical inventory audits to identify discrepancies in stock levels.
- Updated inventory databases with new information from daily transactions.
- Reported any damaged or expired goods to management.
- Provided support during annual physical inventory count process.
Seasonal work
All Arts Display
12.1991 - 12.1991
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
Education
Small Business Management
Business Collage
Surry Hills, NSW01.1998
Accountancy - Accounting
UWS
Campbelltown, NSW01.1996
year 12 -
Condell Park High School
Condell park01.1992
Skills
- Team collaboration and independence
- Customer service excellence
- Food safety and handling
- Nutritional guidance expertise
- Inventory management skills
- Cash register operations
- Sanitation practices and cleaning
- Cost analysis proficiency
- Time management strategies
- Problem-solving abilities
- Effective communication skills
- Organizational skills and prioritization
- Reliability and punctuality
- Cash handling expertise
- Coordination and teamwork
- Adaptability and open-mindedness
- Self-discipline and responsibility
- Attention to detail and eagerness to learn
Voluntary
- Greenway Park Public School, Classroom Parent Helper, (2002-2006)
- Greenway Park Public School, Multilit Program, (2016)
- Greenway Park Public School, P&C President,(2018-2020)
- Greenway Park Public School, Selection Panel for School Teachers, (2018-2020)
- Creative Dance Co, Back Stage Hand
- Greenway Park Public School, Commonwealth School Banking Supervisor
Personal Referees
- Marie Mavroukis, Family Friend, 0404886327
- Cathy Crowley, Family Friend, 0418435411
- Johnny Grima, Family Friend, 0459449373
Working With Children Check
WWC2812062E, 05/02/29
References
- Kylie Watts, 0437679581, Director of Creative Dance Co, Dance Teacher, Hoxton Park Public School
- Joanne Wall, 041420344847, Business Manager, Liverpool Boys High School
- Danielle Wayman, 0410582603, Director, Dreamfeet Dance Studio
- Patsy Tatian, 040307244, Director, All Starz Gymnastics & Dance
- Sheryl Paterson Faulkner, 0408203468, Director, Gymtastic Kids
- Melanie Coady, 0413757552, Director, Creative Dance Company
- Meral Harm, 0402399463, Dance Teacher, Hoxton Park Public School / Greenway Park Public School
- Deanne Manev, 0416202233, Tutor Parent
Timeline
Canteen Assistant
Liverpool Boys High School
02.2024 - Current
Mathematics & History Tutor
Deanne Manev
01.2019 - 12.2022
CEO and Founder
Palace Costume Creations & Palace Custom Creations
09.2013 - Current
Sales Assistant/ Office Duties
Supermarket Leggs Tuckerbag
11.1993 - 01.1999
Stocktake
Mitre 10
01.1992 - 12.1992
Seasonal work
All Arts Display
12.1991 - 12.1991
Small Business Management
Business Collage
Accountancy - Accounting
UWS
year 12 -
Condell Park High School
Similar Profiles
Saman AzeezSaman Azeez
School Leadership Team Member at Liverpool Boys High SchoolSchool Leadership Team Member at Liverpool Boys High School
Jacqulein HartonJacqulein Harton
Teacher Aide (WORKPLACEMENT) at Liverpool Boys High SchoolTeacher Aide (WORKPLACEMENT) at Liverpool Boys High School
Karen TuckerKaren Tucker
School Admin Support Staff at LIVERPOOL BOYS HIGH SCHOOLSchool Admin Support Staff at LIVERPOOL BOYS HIGH SCHOOL
Madeline Di MauroMadeline Di Mauro
Trainee Case Manager – Workers Compensation (Nominal Insurer Scheme) at DXC TechnologyTrainee Case Manager – Workers Compensation (Nominal Insurer Scheme) at DXC Technology
Bruce ForgeBruce Forge
Sales Representative at Konnect Fastening SystemsSales Representative at Konnect Fastening Systems