Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Ailie Makin

Pitt Town,NSW

Summary

Dedicated professional with a history of meeting company goals utilising consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.

Overview

16
16
years of professional experience

Work History

Business Coorinator - IT Operations

NIB Health Funds Limited
05.2022 - Current
  • Support the Team to manage information and ensure effective communication, both written and verbal, across relevant stakeholders.
  • Provide diary management support which includes but is not limited to the coordination of meetings, scheduling, agenda preparation, travel bookings
  • Prepare detailed reporting and analysis on key operational monthly accounts this includes management of monthly Telstra bill / reporting as well as service connections, ports and cancellations.
  • Manage Adobe licensing and relevant cost centres this includes yearly report on updated data.
  • Creation of PO's and receipting of invoices.
  • Manage IT Leadership corporate credit card flexi-purchases.
  • Manage organisation of BAU offsite's including booking airfares, accommodations, activities, dinners and catering.
  • Assist with any task requested by the Leadership team
  • Build effective working relationships across all levels of the organisation, as well as key external stakeholders.
  • Problem solving and resolving and issues that may occur.

EQS Installations Coordinator NSW/ACT

Coca Cola Europacific Partners
10.2020 - 02.2022
  • Day to day coordinating of installations team within NSW/ACT.
  • Engage with stakeholders, i.e. warehouse team, sales, field service managers, project managers, technician’s and scheduling.
  • Engage with scheduling to add moves to the runs.
  • Coordinate projects from start to finish.
  • Problem solving and resolving and issues that may occur.
  • Using SAP create installs, removals, allocate stock and receipt in stock.
  • Check SAP planning board to see what needs to be planned i.e., decommissions, removals and installs can be either for postmix equipment or coffee.
  • Coordinate installs at outlets such as Hungry Jacks, Event Cinema’s, Hotels, and restaurants etc.
  • Assist with workload when other coordinators on leave.
  • Assist technicians with any queries they may have with Work orders they have on their devices.

Sales Coordinator

Fallshaw Group
01.2020 - 06.2020
  • Provide outstanding service to customers with timely, effective and accurate responses to general enquiries, online, in store or over the phone.
  • Communicating with customers through various channels.
  • Inbox Management.
  • Logging and updating the CRM.
  • Creation of sales quotations and following up.
  • Create new leads for external sales team.
  • Process customer orders via phone and email.
  • Assist customers such as end users and distributors with pricing.
  • Management of quotation report.
  • Providing administrative and organisational support.

Administration Coordinator / Purchasing Office

Bovara Pty Ltd
10.2018 - 12.2019
  • Overseeing general office operation.
  • Reception, greeting visitors and answering incoming phone calls.
  • Coordinating appointments and meetings and managing staff calendars and schedules.
  • Manage company cars services and registration.
  • Purchasing office supplies and equipment and maintaining proper stock levels.
  • Daily Reporting.
  • Manage Fixed Phone Line and Mobiles.
  • Oversee office-based functions social gatherings, special celebrations, anniversaries etc.
  • Providing administrative and organisational support.
  • Creation of invoices and PO's.
  • Source materials, goods, products, and negotiating the best or most cost-effective deals and pricing.
  • Perform inventory inspections and reordering supplies and stock as necessary.
  • Establishing professional relationships with clients as well as vendors and suppliers.
  • Liaise with internal stakeholders to ensure deadlines are met and accounts paid on time.

Office Manager

Bluegum Electrical Service
08.2010 - 10.2018
  • Overseeing general office operation.
  • Diary and appointment management.
  • Purchasing office supplies and equipment and maintaining proper stock levels.
  • Liaise and coordinate the allocation of daily jobs to the electricians.
  • Liaise with clients through various channels.
  • Provide administrative and organisational support.
  • Maintenance of filing and database systems.
  • Follow up and chase debtors.
  • Prepare and send invoices.
  • Preparation of quotations and estimates.
  • Advise clients with updates and completion of jobs.
  • Preparation of safe work method statements.

Member Services Manager

Leading Edge Telecoms
07.2007 - 07.2009
  • Assisting with the on boarding of new members, liaise, relationship management and helpdesk.
  • Maintenance of filing and database systems.
  • Coordination and planning of the national conference, national road shows and F2F meetings, which included travel arrangements – flights / accommodation / car hire, the sourcing of venues, catering, theming, presenters, trade show, AV requirements, presentations and agendas.
  • Management of the LET services delivered to members including product sourcing, design, production, ordering, delivery, member billing, corporate merchandise, member rewards, LET intranet, LET website, social media pages and 13 + 1300 numbers.
  • Management of the Telstra services delivered to members ie Telstra CCA Program, Learn Achieve Training Program, which includes liaising with Telstra, overseeing and coordinating member activity, compliance and reporting.

Education

Cert IV Marketing

TAFE
Hornsby
2006

Cert II in Accounting Procedures

TAFE
Hornsby
2001

School Certificate

Turramurra High School
South Turramurra, NSW
1997

Skills

  • Excellent written and verbal communication
  • Can work well alone or as part of a team environment
  • Ability to work under pressure and achieve deadlines in fast paced environment
  • Adaptable and open-minded
  • Conscientious, honest and reliable
  • Excellent Multi-Tasker
  • Excellent Computer Skills

Interests

  • Gardening
  • Cooking
  • Walking
  • Reading
  • Spending time with family + friends
  • Gaming
  • Op shops

References

Michael Watterson

Head of IT Operations

M: 0428 035 003


Dean Olsen

Operations Coordinator EQS NSW

M: 0415 737 213


Geoff Pilley

Supervisor

Bluegum Electrical Service

M: 0401 263 996

Timeline

Business Coorinator - IT Operations

NIB Health Funds Limited
05.2022 - Current

EQS Installations Coordinator NSW/ACT

Coca Cola Europacific Partners
10.2020 - 02.2022

Sales Coordinator

Fallshaw Group
01.2020 - 06.2020

Administration Coordinator / Purchasing Office

Bovara Pty Ltd
10.2018 - 12.2019

Office Manager

Bluegum Electrical Service
08.2010 - 10.2018

Member Services Manager

Leading Edge Telecoms
07.2007 - 07.2009

Cert IV Marketing

TAFE

Cert II in Accounting Procedures

TAFE

School Certificate

Turramurra High School

Similar Profiles

CREATE PROFILE
Ailie Makin