Ailin Pereira
Brisbane ,Queensland
Summary
Adept at building customer relationships and leading teams, my tenure at Ascot Budget Inn & Residences honed my expertise in efficient problem resolution and maintaining high standards of service. Demonstrating emotional intellect and dedication, I significantly enhanced guest satisfaction and operational smoothness.
Overview
1
1
year of professional experience
Work History
Receptionist
Ascot Budget Inn & Residences
Brisbane, QLD
01.2024 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeping
Ascot Budget Inn & Residences
Brisbane
01.2023 - 01.2024
- Collaborated with housekeeping staff to coordinate room availability and special requests from guests.
- Collaborated with housekeeping and maintenance staff to ensure timely room preparation and issue resolution.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Maintained a clean and welcoming environment by overseeing housekeeping tasks and addressing maintenance issues promptly.
Education
Fashion Designer And Image Consultant -
Exacom Institute
Colombia 10.2022
Skills
- Leadership
- Team management
- Emotional intellect
- Empathy
- Building customer relationships
- Dedication
Languages
Spanish
English
Timeline
Receptionist
Ascot Budget Inn & Residences
01.2024 - 04.2024
Housekeeping
Ascot Budget Inn & Residences
01.2023 - 01.2024
Fashion Designer And Image Consultant -
Exacom Institute