Ailish Devlin
Melbourne
Summary
Organised, efficient and hard working person with solid background in customer service, admin operations and online fulfillment operations. Can successfully streamline inventory processes and enhance customer satisfaction through efficient handling and in person/technology communication. Holds knowledge regarding programming languages and am actively learning more. Possesses strong ability to manage multiple tasks while demonstrating strong attention to detail and effective problem-solving skills.
Overview
6
6
years of professional experience
Work History
Online Fulfillment Assistant
Myer Melbourne
11.2024 - 01.2025
- Collaborated with team members to achieve fulfillment goals and maintain high levels of productivity.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Reduced shipping delays, coordinating with warehouse staff to ensure timely order dispatch.
- Expedited order fulfillment with systematic inventory management and product retrieval.
Receptionist Administrator
Alexander Motor Inn
01.2023 - 08.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Housekeeper
Alexander Motor Inn
03.2021 - 12.2022
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Food Service Worker
New York Minute Burgers
12.2018 - 02.2022
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
VCE -
St Columbas College
Essendon, VIC10-2021
Skills
- Extremely proactive, have the ability to use resources to initiate and assess situations independently in order to problem solve
- Familiarity and current ongoing understanding of program languages HTML, CSS and JavaScript
- Excellent customer service/communication skills
- Highly adaptable in any environment, with an enthusiastic interest in constant development of personal knowledge and skills
- Excellent professional verbal and written communication skills
- Proficiency in working with KPIs and experience with stock management and administration tasks
- Time management
- Deadline adherence
Timeline
Online Fulfillment Assistant
Myer Melbourne
11.2024 - 01.2025
Receptionist Administrator
Alexander Motor Inn
01.2023 - 08.2024
Housekeeper
Alexander Motor Inn
03.2021 - 12.2022
Food Service Worker
New York Minute Burgers
12.2018 - 02.2022
VCE -
St Columbas College
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