Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aimee Dummett

Yarraville

Summary

Highly driven and passionate communications professional, with strong interpersonal skills and a growth focused mindset.


Looking to extend the breadth of my skills, utilising my ability to build relationships and sociable nature as a platform for my development.


I thrive in a positive, results-driven environment and believe I provide high quality and professional service. I am self-motivated and reliable with the ability to proficiently work and communicate with others.


I am a driven and tenacious person with an energetic and enthusiastic approach to all duties.

Overview

9
9
years of professional experience

Work History

Clubhouse Lead, Manager

Hub Australia
10.2023 - Current
  • Go to person for all members
  • Managed a direct team of 2 staff
  • Lead & coordinated member events
  • Delivered tours & trial day experiences
  • Member administration, including licence agreements, onboarding & offboarding companies
  • Worked with area manager to complete invoicing and monthly bill run
  • Managed delinquent processes
  • Monthly expense management, working through EOM checks and expenses
  • Facilitated training of new systems and procedures
  • Management of team leave requests
  • Main point of escalation of my direct team
  • Review member data and identify areas for improvement

Concierge

Hub Australia
09.2022 - 12.2023
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.

Executive Assistant to Director

Hodges Realestate
09.2019 - 08.2022
  • Diary Management (keeping and managing all appointments and making sure enough time is given between appointments)
  • Database Management
  • Conduct open for inspections
  • Using various software, including word processing, databases and presentation programs.
  • Buyer Matching – properties for sale
  • Buyer Call backs – from open for inspections/old open for inspection sheets
  • Performing office duties that include ordering supplies and managing a records database
  • Vendor liaising
  • Proofing marketing materials, proposals, letters and reports
  • Appraisals (delivery of pre-listing kits)
  • Preparation of sales submissions
  • Buyer Appointments
  • Auction preparation and Assisting
  • Preparation of properties (trades, styling etc)
  • Management of confidential information
  • Support with private and personal tasks

RETAIL SALES ASSISTANT

Coco & Lola
01.2018 - 08.2019
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.

RETAIL SALES ASSISTANT

Tony Bianco
05.2015 - 01.2018
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor of Communications (Majoring in PR) -

RMIT University
Melbourne, VIC
12.2018

High School -

Loreto Mandeville Hall
Melbourne
12.2014

Skills

  • Organised
  • Trustworthy
  • Well-presented
  • Punctual
  • Co-operative
  • Level headed
  • Committed
  • Team oriented
  • Excellent communication skills
  • Self-motivated
  • Loyal
  • Reliable & Honest

Timeline

Clubhouse Lead, Manager

Hub Australia
10.2023 - Current

Concierge

Hub Australia
09.2022 - 12.2023

Executive Assistant to Director

Hodges Realestate
09.2019 - 08.2022

RETAIL SALES ASSISTANT

Coco & Lola
01.2018 - 08.2019

RETAIL SALES ASSISTANT

Tony Bianco
05.2015 - 01.2018

Bachelor of Communications (Majoring in PR) -

RMIT University

High School -

Loreto Mandeville Hall

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Aimee Dummett