Aimee Green
Goondiwindi
Summary
Highly skilled and enthusiastic professional with more than 8 years of experience managing operations in patient-centric offices. Successfully conduct and oversee , budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to business by providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
Audiometrist
Ihear
09.2021 - Current
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Counseled patients and families on communication strategies and effects of hearing loss.
- Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
- Tested hearing with complete audiological examinations.
- Administered air conduction, bone conduction and speech audiometry tests.
- Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
Audiometrist & Office Manager
Bloom Hearing
03.2015 - 09.2021
- Maintained accurate patient charts and medical records.
- Performed diagnostic tests and reported results to healthcare providers.
- Educated clients about how to properly use, maintain and store devices.
- Used marketing and sales strategies to promote business and increase revenue.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Counseled patients and families on communication strategies and effects of hearing loss.
- Attended professional development courses to maintain current understanding of industry advances in devices and treatment protocols.
- Tested hearing with complete audiological examinations.
- Administered air conduction, bone conduction and speech audiometry tests.
- Performed basic screening procedures such as pure tone screening, otoacoustic screening and screening of ear canal status using otoscope.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Administration Officer
SGCS
01.2012 - 07.2014
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Drafted and distributed invoices for outstanding payments.
- Prepared agendas and took notes at meetings to archive proceedings.
Administration Officer
Sandgate Family Chiropractic
01.2009 - 11.2011
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
Education
Diploma - Audiometry
TAFE QUEENSLAND
12.2018
Cert 3 - Business Administration
TAFE NSW
11.2008
Skills
- Daily Patient Care
- Infection Control Measures
- Excellent Customer Service
- Hearing Testing
- Verbal and Written Communication
- Staff Management
- Team Leadership
- Customer Relationship Management
- Brand Management
- Sales and Marketing
- Lead Generation
- Clerical Support
Timeline
Audiometrist
Ihear
09.2021 - Current
Audiometrist & Office Manager
Bloom Hearing
03.2015 - 09.2021
Administration Officer
SGCS
01.2012 - 07.2014
Administration Officer
Sandgate Family Chiropractic
01.2009 - 11.2011
Diploma - Audiometry
TAFE QUEENSLAND
Cert 3 - Business Administration
TAFE NSW
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