Summary
Overview
Work History
Education
Timeline
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Aimee Howarth

Curlewis

Summary

Seeking a dynamic career that enhances my strong interpersonal and communication skills, cultivated through my academic endeavours and practical experience in customer service. I am eager to make a positive contribution to the workplace by utilising my extensive knowledge on outdoor leadership in a professional setting.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Kathmandu
10.2022 - Current
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Answered questions about store policies and addressed customer concerns.
  • Stayed informed about Kathmandu's product lines and features to provide accurate and detailed information to customers.
  • Initiated and managed opening and closing procedures
  • Offered expert advice on benefits and proper usage of products, enhancing the customer's overall shopping experience.

Outdoor Educator

The Outdoor Education Group
04.2021 - 09.2022
  • Boosted student engagement through hands-on activities, such as problem solving initiatives and team building exercises.
  • Supported students' personal growth by fostering a positive environment that encouraged open communication, self-reflection, and responsibility.
  • Enhanced participant safety by conducting thorough risk assessments and implementing appropriate outdoor procedures.
  • Administered wilderness first aid according to prescribed procedures and notified emergency medical personnel when necessary.
  • Assisted in maintaining clean and organized facility spaces for optimal client experience during group lessons or private instruction sessions.
  • · Taught hands-on canoeing, rock climbing and bush walking techniques.

Team Member

IGA Plus Liquor
10.2017 - 12.2021
  • Managed inventory by restocking shelves, rotating products, and ensuring accurate product labelling.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.
  • Provided friendly and prompt customer service, addressing inquiries and resolving issues.
  • Supported stock management, maintaining accurate records of received goods and their locations within the storage facility.
  • Operated cash register to complete cash, check and credit card transactions.

Education

Bachelor of Exercise And Sport Science -

Deakin University
Geelong, VIC
10.2025

Bachelor of Outdoor Leadership -

Victoria University
Melbourne, VIC
12.2022

Victorian Certificate of Education -

Bellarine Secondary College
Drysdale, VIC
11.2019

Timeline

Sales Assistant

Kathmandu
10.2022 - Current

Outdoor Educator

The Outdoor Education Group
04.2021 - 09.2022

Team Member

IGA Plus Liquor
10.2017 - 12.2021

Bachelor of Exercise And Sport Science -

Deakin University

Bachelor of Outdoor Leadership -

Victoria University

Victorian Certificate of Education -

Bellarine Secondary College

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Aimee Howarth