Cooking
Aimee Kousis
Summary
I am highly driven and passionate professional with over 10 years of experience as an Event Sales Director & building a successful wholesale fashion accessories brand in Australia. Committed to delivering top-quality standards and exceptional results. Proven track record of developing and nurturing strong relationships with clients, vendors, and team members, ensuring seamless collaboration and outstanding performance.
Overview
16
16
years of professional experience
Work History
Sales Director
Uplift Skin
05.2023 - 06.2024
- Established strong customer relationships through excellent communication and attentive service.
- Built B2B Wholesale Solutions
- Conducted target market research & analyze competitor trends.
- Achieved consistent growth in revenue through strategic planning and execution of sales initiatives.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Increased sales revenue by developing and implementing effective sales strategies.
Assistant Manager
Museum Of Play & Art
08.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
Catering Assistant
Chefs On The Run
02.2021 - 11.2021
- Maintained flexible work schedule to meet event needs.
- Collaborated with team members to execute seamless catering events for clients.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Provided friendly, courteous service to create memorable moments for guests.
- Liaised with suppliers to acquire fresh produce, high quality and sufficient stock for events.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Oversaw catering orders to verify accuracy and completeness.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Delivered catered food and supplies to facility for on-time set-up.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
Director of Events
Spirit Station Pier
1 2013 - 1 2019
- Utilized strong communication skills in seeking new business through cold contacting, referrals and building strong relationships
- Maintained high quality service in a very busy hospitality environment, ensuring that customer needs were met in a timely manner
- Liaised with various suppliers, businesses and external stakeholders
- Responsible for developing and maintaining a strong brand presence, serving many high value clients including Youi, Holden, Toyota and Coles
- Planned and managed large functions such as product launches, Christmas functions, business events and weddings
- Develop and implement strategic marketing and advertising campaigns
- Interviewed, hired and trained new team members.
- Developed comprehensive event proposals
- Generated significant cost savings through efficient budget management and effective vendor negotiation tactics.
- Enhanced event experiences by meticulously planning and executing high-profile corporate gatherings.
- Championed a culture of continuous improvement within the team, fostering professional growth and heightened performance standards.
- Cultivated lasting relationships with key industry partners, expanding the company''s network of reliable service providers.
- Boosted brand visibility through targeted marketing campaigns and strategic social media presence, driving increased inquiries for event services.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
- Managed venue, labor and technical efforts of internal and external partners to successfully executed seasonal events per year.
Creative Events Manager
Family Life & Home Cafe
01.2008 - 01.2013
- Managed the end to end supply chain of the business including sourcing products, organizing shipping and selling products direct to customers
- Maintain an exceptional customer experience at all times.
Education
Bachelor of Science - Social Sciences
ACU
Melbourne 04.2001 -
Bachelor of Science - Psychology
Deakin University
Burwood, VIC 04.2001 - 2004.04
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Skills
Exceptional Customer Service Skills
Strong Communication
Event Planning and Management
Team Player
Highly Skilled Negotiator
Time Management
Staff Leadership
Problem-solving abilities
Excellent in decision-Making
Self Motivated
Adaptable & Flexible
Active Listener
Attention to Detail
Business Growth
Super Reliable
References
Available upon request
Interests
Travelling
Gardening
Reading
Pets
Timeline
Sales Director
Uplift Skin
05.2023 - 06.2024
Assistant Manager
Museum Of Play & Art
08.2022 - 08.2023
Catering Assistant
Chefs On The Run
02.2021 - 11.2021
Creative Events Manager
Family Life & Home Cafe
01.2008 - 01.2013
Bachelor of Science - Social Sciences
ACU
04.2001 -
Bachelor of Science - Psychology
Deakin University
04.2001 - 2004.04
Director of Events
Spirit Station Pier
1 2013 - 1 2019
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