Achievement-oriented food service professional dedicated to delivering exceptional customer experiences. Brings extensive expertise from various Sydney-area establishments, spanning casual dining, slow casual, family-style, fine dining, and function settings. Demonstrates a deep understanding of food safety and consistently upholds high-quality standards
Hi, I’m
AIMEE LE
Greater Sydney Area,NSW
Summary
Overview
2
years of professional experience
1
Certificate
Work History
China Lane RestaurantSydney
Food and Beverage Attendant
02.2022 - 09.2022
Job overview
- Achievement-oriented food service professional dedicated to delivering exceptional customer experiences
- Brings extensive expertise from various Sydney-area establishments, spanning casual dining, slow casual, family-style, fine dining, and function settings
- Demonstrates a deep understanding of food safety and consistently upholds high-quality standards
Chi by Lotus RestaurantBarangaroo
Front of House Staff Member
06.2021 - 02.2022
Job overview
- Greeted and seated guests to provide friendly and welcoming experience
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Collaborated with the Barista, operating espresso machines, grinders, and other coffee-making equipment with precision
- Handled cash register transactions for both dine-in and take-out orders.
- Ensured a clean and organized coffee station, complying with hygiene and safety standards.
- Worked with managers to report and resolve customer issues or concerns.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Little Viet KitchenManly
Waitress
05.2020 - 05.2021
Job overview
- Greeted, seated, and assisted guests, addressing inquiries
- Took precise orders, accommodated requests, and served food and beverages promptly
- Ensured guest satisfaction, promptly addressing concerns, and processed payments efficiently
- Collaborated with kitchen and service staff for smooth operations during peak hours
- Managed customer complaints positively
- Streamlined workflow for payment, cash closure, table setup, and alcohol service
- Assisted in training new team members on menu items, systems, and service expectations
- Collaborated with a team for smooth service
- Checked and maintained optimal inventory levels before each shift.
Education
ICMSManly, NSW
from International Business
11-2021
University Overview
Skills
- Exceptional customer service and engagement
- POS systems
- Menu memorization and recommendations
- Phone / In person Orders
- Wine / Spirit Knowledge
- Tap Beer Pouring
- Cafe menu and espresso prep
- Kitchen Support
- Effective complaint resolution
- Inventory management
- Adherence to hygiene and safety standards
- Training and onboarding of new member
Certification
- RSA Certificate
- Recognized Barista Course, Australian Barista School, 2023
Languages
English
Professional
Vietnamese
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The problem is not to find the answer; it’s to face the answer.
Timeline
Food and Beverage Attendant
China Lane Restaurant
02.2022 - 09.2022
Front of House Staff Member
Chi by Lotus Restaurant
06.2021 - 02.2022
Waitress
Little Viet Kitchen
05.2020 - 05.2021
ICMS
from International Business
- RSA Certificate
- Recognized Barista Course, Australian Barista School, 2023
Other
Other
Graduate Work Visa 485 (Unrestricted working right)
Similar Profiles
Md Shoaib QuraishiMd Shoaib Quraishi
Store Manager at DESI LANE RESTAURANTStore Manager at DESI LANE RESTAURANT
Bassem ChouchenBassem Chouchen
Restaurant manager at China Wok RestaurantRestaurant manager at China Wok Restaurant
SHERIFF ABIE APUNGWASHERIFF ABIE APUNGWA
Waiter at China energy RestaurantWaiter at China energy Restaurant